All about internet plans at Proximus

The fastest and most stable internet

What internet plan are you looking for?

Internet at home or on your smartphone, standalone or in a pack: Proximus offers internet subscriptions for every way you connect. Count on a fast, stable and reliable internet experience, wherever you are.

Internet-only subscription at home

  • Internet plan without TV or mobile
  • No extras you don't need
  • Fast and stable internet at home

Packs with internet and TV or mobile, or both

  • One pack, one bill, less hassle
  • Better value than separate subscriptions
  • Flexible packs you can adapt to your needs

Mobile internet on your phone

  • Fast and reliable internet on your smartphone
  • Mobile data plans for every usage
  • Use your internet wherever you are

Self-employed or a small business? Explore business internet plans.

Internet plan for your second home

Internet at your second residence

Need internet for your second residence? Go for an internet only subscription or combine internet with TV in a pack.

Internet in your student room

Are you a student? Enjoy fast and stable internet in your student room with a student subscription. Internet-only or combine internet with mobile.

The fastest internet with fiber

Proximus is the only Belgian operator to install end-to-end fiber on a large scale, right to the heart of your home. It makes all the difference in terms of speed, stability and latency.

A high-quality internet network

Fiber carries your data at the speed of light. With fiber you experience ultra-stable internet, ready for all your uses: streaming, gaming, working from home… You enjoy fast and reliable internet at any time.

  • Ultra-fast: download your content in seconds
  • Ultra-stable: browse and watch without interruptions
  • Low latency: play online with optimal responsiveness

Is fiber internet available?

Check if fiber is available at your address. With our interactive map, you can also see when fiber will arrive in your area. No fiber available yet? You can choose a subscription with fast internet that can be upgraded to fiber later.

Do you have a good internet speed?

Check your speed in seconds and see how fiber can boost your connection for a faster, smoother experience.

Proximus fiber rewarded by Ookla® and nPerf

Proximus received recognition for its fiber network. Ookla® named Proximus the telecom operator with the fastest and most stable connection in Belgium. nPerf awarded Proximus for the best fixed internet performance.

What does this mean for you?
The confidence of enjoying the best fiber network available in the country, for all your daily uses.

Secure your internet

Choose one of our advanced security options to enjoy an internet experience perfectly tailored to your needs.

Secure Net

Protection for devices connected to your fixed and/or mobile Proximus network:

  • No installation required
  • Protection against viruses, phishing and dangerous websites
  • Works exclusively on the Proximus network
  • All connected devices are protected

Norton Security

Comprehensive protection for your fixed or mobile devices, wherever you are:

  • Norton app must be installed on each device to be protected
  • Antivirus, anti-spam, and anti-phishing protection
  • Works on all networks, even when abroad
  • Includes VPN for secure browsing

Fast and stable Wi-Fi throughout your home

Fast internet isn’t only defined by your subscription speed, but also by the quality of your Wi-Fi. With Proximus you enjoy strong and stable Wi-Fi in every corner of your home.

Powerful Wi-Fi makes all the difference

Your internet subscription sets the maximum speed, while your Wi-Fi quality determines how much of that speed your devices actually get. For the best results, a fast subscription combined with qualitative Wi-Fi is essential.

At Proximus, we invest heavily in Wi-Fi technology to deliver the best possible wireless internet experience for our customers.

High-performance internet equipment

Our internet boxes and Wi-Fi boosters deliver a fast and stable connection throughout your home. Explore our devices and choose the one that best suits your needs.

Improve your wireless internet at home

Has your Wi-Fi connection been slowly lately? Discover in just a few steps how you can optimize your Wi-Fi and get better performance throughout your home.

Installation of your internet connection

Install internet yourself

Set up your Proximus services in just a few simple steps, with no technical knowledge required. Receive your equipment, follow the steps and you’re all set.

If self-installation isn’t possible at your address, a technician will come and install your services for free. Is self-installation possible, but do you prefer a technician’s assistance? A fee of €79 applies.

Installation of fiber internet

Proximus installs fiber right to the heart of your home. Discover how fiber reaches your street and how it is then installed in your home, anywhere in Belgium.

All ongoing internet promotions

Save on your internet subscription

There are often discounts on our internet plans. Check our offers regularly and make sure you don’t miss out.

Get better value in pack

Combine internet and TV or mobile, or both, in a pack and get better value than separate subscriptions.

Why is Proximus the best choice as an internet provider in Belgium?

  • The only Belgian operator to deploy end-to-end fibre on a large scale.
  • Awarded by Ookla® and nPerf for outstanding fixed internet performance.
  • Strong and stable Wi-Fi in every corner of your home thanks to advanced Wi-Fi technology and equipment.
  • Cutting-edge digital security solutions to keep you safe online.
  • Support online and in store.

Already a Proximus internet customer?

Exclusive benefits for all Proximus customers

As a Proximus customer, you enjoy exclusive benefits, cashbacks, promo codes and special daily deals of your favorite brands in the Proximus+ app. Become a customer today and enjoy exclusive benefits.

Manage everything in the Proximus+ app

With the Proximus+ app, you’re always in control of your internet plan, anytime, anywhere:

  • Add security options
  • Check and pay your bills online
  • Adjust your Proximus internet plan whenever you want

Questions about internet plans

Check if fiber internet is available at your address. With our interactive map, you can also see when it will arrive in your area.

If fiber internet is not yet available at your address, you can choose a subscription with fast internet that can be upgraded to fiber later.

The internet speed you need depends on:

  • How often you use internet: working from home several days a week and streaming your favourite series or sports every day, or just occasional browsing?
  • What you use the internet for: gaming, streaming, working in the cloud, video calls, and Teams or Zoom meetings require higher speeds for a comfortable experience.
  • Simultaneous use: smart devices with live video running in the background, or multiple smartphones, tablets and laptops online at the same time? The more devices and users connected at once, the higher the speed you’ll need.

Good to know: Fast internet isn’t only defined by your subscription speed, but also by the quality of your Wi-Fi. Your internet subscription sets the maximum speed, while your Wi-Fi quality determines how much of that speed your devices actually get. For the best results, a fast subscription combined with qualitative Wi-Fi is essential. Read more about Proximus Wi-Fi.

Need a higher or lower internet speed after all? You can change your subscription at any time via MyProximus or in the Proximus+ app.

Download speed is how fast data comes to your device. It affects activities like browsing websites, streaming videos, downloading apps or watching online TV.

Upload speed is how fast data goes from your device to the internet. It matters for video calls, uploading photos or videos, sending large files, online gaming and working in the cloud.

In short: download speed is most important for watching and browsing, while upload speed is key for sharing, calling, and working online.

In general, we recommend 1 Wi-Fi Booster per floor to ensure good coverage throughout your entire home.

  • Apartment or small house: The Internet Box (by default included in your internet subscription) alone is sufficient to enjoy good Wi-Fi coverage.
  • House with 2 floors: We recommend the Internet Box (by default included in your internet subscription) and 1 Wi-Fi Booster.
  • Big house: For big houses or homes with 3 floors, we recommend the Internet Box (by default included in your internet subscription) and 2 Wi-Fi Boosters.

You can always order extra Wi-Fi Boosters via the Proximus+ app or via our internet equipment page.

The Proximus internet plans include by default an Internet Box, that is sufficient to enjoy good Wi-Fi coverage in an apartment or small house. For larger houses or houses with several floors, we recommend 1 Wi-Fi Booster per floor to ensure good coverage throughout your entire home.

To use mobile internet on your smartphone, you need a mobile plan with mobile data. Good to know: mobile data is included in all Proximus mobile plans. This way, you can stay connected on the go: browsing, using WhatsApp, and streaming music and videos on your smartphone. Discover the overview of mobile plans here.

Has your internet suddenly stopped working? Is there a red light on your modem or an internet outage? On our help page about internet problems, you will find the most common causes and the steps to resolve the issue.

See all frequently asked questionsNew window

Looking for inspiration?

undefined

Apple TV, Apple TV+ and the Apple TV app: the difference

The terms Apple TV, Apple TV+ and the Apple TV app are often mixed up. Yet they are three different things, each serving a different purpose within Apple's ecosystem.

Read more
undefined

Everything you need to know to start streaming

Streaming has become an integral part of daily life for many, and we use it every day to watch movies or series, whether on TV, smartphone or tablet. Still struggling to understand exactly what it is?

Read more
undefined

PlayStation 5: all about the console and the best games

The PlayStation 5 is without a doubt the best gaming console of the moment. Find out everything you need to know about Sony's latest console.

Read more