Phone Line

23.63 /month

Landline

More advantages with your landline in a Pack

  • Unlimited calls in Belgium 24/7
  • Get more out of your fixed telephony with our options
  • Even more advantages with your landline in a pack

Choose your subscription

Recommended

Phone Line in a Flex

Unlimited calls 24/7 in Belgium:
  • Unlimited Calls National: unlimited calls to landlines + 1000 min/month to mobile phones in Belgium 24/7
  • Option Free Calls International: 2000 min/month to landlines and mobiles abroad during the evening and in the weekend (+ €2.5/month)
Free services
  • Automatic redial when line is busy
  • Three-party conference call
  • Calling restriction

Included in your Flex

Phone Line in a Flex Premium

Free calls 24/7 in Belgium and abroad:
  • Unlimited Calls National: unlimited calls to landlines + 1000 min/month to mobile phones in Belgium 24/7
  • Unlimited Calls International: 1000 min/month to all landlines and mobile numbers of 39 European countries, the United States, Canada and landlines in Turkey and Morocco, 24/7
Free services
  • Automatic redial when line is busy
  • Three-party conference call
  • Calling restriction

Included in your Flex Premium

Phone Line

voice analogue access line
Free calls during the evening and in the weekend in Belgium
  • Free Calls National: unlimited to landlines + 1000 minutes/month to mobiles in Belgium
Free services
  • Automatic redial when line is busy
  • Three-party conference call
  • Calling restriction

23.63 /month

As of 01/01/2021, the price of the product Phone Line will change: + €0.5/month. Discover our new tariff conditions.

Rates outside the subscription

Thanks to Phone Line with Free Calls National you can make free calls during the evening, weekend and on public holidays.

National rates

Calls to a landline in Belgium or to a mobile number in Belgium

International rates3

Calls to a landline in:

Choose the Free Calls International option and call abroad free of charge from 5 p.m. and on weekends and public holidays.

View all international rates

Price for a call to special numbers3


Prefix

Rates for other special numbers

  • 070: max.€0.30/minute
  • 078: rate of a national call according to your rate plan
  • 0900: max. €0.50/minute
  • 0901:max. €0.50/minute or max. €0.50/call
  • 0902, 0906: max. €1/minute
  • 0903: max. €1.50/minute
  • 0904, 0907: max. €2/minute
  • 0905: max. €2/call
  • 0909: max. €31/call

View the rates for(inter)national inquiries

Call all landlines and mobile numbers in Belgium for a single rate. You also benefit from low rates to mobile phones and international numbers.

National rates3

Calls to a landline in Belgium or to a mobile number in Belgium

As from 01/01/2021, the price of the national calls with Phone Line standard rate will change: + 5 ct/call on the connection costs and + 5 ct/minute during off-peak hours and peak hours. Discover our new tariff conditions.

Choose the Free Calls National option and call fixed and mobile numbers free of charge from 5 p.m. and on weekends and public holidays.

International rates3

Calls to a landline in:

Choose the Free Calls International option and call abroad free of charge from 5 p.m. and on weekends and public holidays.

View all international rates

Price for a call to special numbers3


Prefix

Rates for other special numbers

  • 070: max.€0.30/minute
  • 078: rate of a national call according to your rate plan
  • 0900: max. €0.50/minute 
  • 0901:max. €0.50/minute or max. €0.50/call
  • 0902, 0906: max. €1/minute
  • 0903: max. €1.50/minute
  • 0904, 0907: max. €2/minute
  • 0905: max. €2/call
  • 0909: max. €31/call

View the rates for(inter)national inquiries.

The social rate  is a reduced rate granted on social or humanitarian grounds.If you believe that you are entitled to this social advantage, we invite you to contact our Customer Service.

Recommended for you

Paying options

Check out our options: international calling options, caller number and name display, call waiting signal, call forwarding, anonymous call rejection…

Free services

Discover our services such as: free calls, three-party conference, automatic recall when the line is occupied, last missed call, hide your number, answering services…

Fixed phones

Wide range of fixed phones for every need

Digital telephony

Enjoy crystal-clear calls with Phone Line over IP

Excellent digital sound quality

Phone Line over IP technology is now included as standard in all new Flex packs. In practice, this mean that everyone who opts for a new Flex can make calls on a HD phone with excellent digital sound quality.

Compose your Flex

You already have a pack with Phone Line and you also want to benefit from this excellent sound quaility? Then call our customer service on 0800 55 500 or visit a Proximus Shop to switch of charge to Phone Line over IP.

Listen and experience the difference yourself

Your calls go through your modem instead of the traditional voice channel. Since voices are first digitized by the HD phone, they’re transmitted almost undistorted. So, ideally, all callers should have a HD phone to get the most out of the quality.

Calls in digital quality don't cost more than normal calls. The standard Phone Line rates remain applicable. And the HD phone itself is not expensive: you can get one for just €59.99 (incl. VAT).

Do you want to benefit from this excellent sound quality on your fixed phone? Then call our customer service on 0800 55 800 or visit a Proximus Shop to switch free of charge to Phone Line over IP.

A Proximus technician will come by to install this technology (and, if necessary, a more recent modem) free of charge. Your can still use your current phone but to make calls in HD you will, of course, need a HD phone.

No. A call with IP technology has no impact on the internet volume.

These devices can be directly connected to the "b-box 3V+" modem (2 ports possible).

For an alarm that uses the landline as a communication channel, we recommend you equip the line with a UPS battery (battery backup b-box 3V+) to prevent power cuts.

Phone Line over IP phones have to be connected to the electricity grid.
To guarantee the functioning of devices for which continuity of voice and data connection is crucial (alarms, surveillance lines, etc.), we recommend you equip your modem with a battery (battery backup b-box 3V+). This battery ensures Phone Line over IP continues to work by providing one hour of electricity on a "b-box 3V+" modem and an optical-fiber modem (OLT: Optical Line Termination).

In the rare cases where there no DSL access or optical fiber is available (less than 5% of Belgian territory), Proximus will continue to provide a traditional PSTN telephone service in the years to come.

Already customer?

Combine your landline with your current product(s) in a Flex. You will save a substantial amount every month and benefit from additional advantages!

Choose the Free Calls National  option and make free calls to fixed and mobile numbers from 5 p.m. and on weekends and public holidays. Do you often call abroad? Activate the Free Calls International option (€2,5/month) and make free calls to numerous European countries from 5 p.m. and on weekends and public holidays.

Call our customer service on 0800 55 800 (toll-free) or activate the option via your MyProximus account.

  • 070: max.€0.30/minute (incl. VAT)
  • 0900: max. €0.50/minute (incl. VAT)
  • 0901:max. €0.50/minute (incl. VAT) or max. €0.50/call (incl. VAT)
  • 0902, 0906: max. €1/minute (incl. VAT)
  • 0903: max. €1.50/minute (incl. VAT)
  • 0904, 0907: max. €2/minute (incl. VAT)
  • 0905: max. €2/call (incl. VAT)
  • 0909: max. €31/call (incl. VAT)

Prices include VAT.

Proximus has fixed an amount of €85 (incl. VAT), for a "light" billable repair intervention. This fee covers the technician's call-out charge, approximately 30 minutes of his time, plus the materials used for the repair (e.g. couple of meters of wire or a splitter).

Your appointment with our technician will be confirmed by SMS.
To ensure that appointments for installation or repair work run smoothly, they are confirmed by SMS and by telephone half an hour beforehand. Offer reserved for Proximus residential customers, whose mobile numbers are in Proximus' databases.

You always remain accessible by phone.
Is there a technical fault on your landline? At your request we will forward all calls to your mobile phone. The call forwarding itself is free of charge but the calls remain payable at the rate determined by the customer's mobile rate plan.

Our technicians are at your service until 8 p.m. on weekdays and 4:30 p.m. on Saturdays.
Since surfing the net and watching TV are all the more important in the evenings and on weekends, we remain at your disposal for repairs and installations until 8 p.m. on weekdays and even on Saturdays.

Conditions

Prices include VAT.

General condition Phone Line in a Pack

Flex pack: Unlimited Calls National and option Free Calls International are included with landline in a Flex pack.

Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.

Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 1,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.

Free calls international option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls;

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Flex Premium pack: Unlimited Calls National and Unlimited Calls International are included with landline in a Flex Premium pack.

Unlimited calls national/international: unlimited landline-to-landline calls (voice telephony) in Belgium during peak and off-peak hours.

1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 1,000 call minutes the customer calls at preferential rates.

1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Installation landline

For detailed installation rates of landline in your specific case, consult our pricelist (Rates lines) or contact us.

Don’t forget: installation by a technician is included (to the value of €59) for new Flex clients.

1 Flex.
2 Free calls to mobile numbers are limited to 1,000 minutes per month. If you exceed that limit you will pay the Phone Line rates.
3 Calls to all countries of the world will be billed by the second after the 1st min, without connection charges
4 Off-peak hours: Monday to Friday from 5 pm to 8 am and all day during weekend and public holidays.
5 Peak hours: Monday to Friday from 8 am to 5 pm.
6 Off-peak hours: Monday to Friday from 7 p.m. to 8 a.m. and all day during weekend and public holidays.
7 Peak hours: Monday to Friday from 8 a.m. to 7 p.m.
8 Bulgaria, Croatia, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, Sweden + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland + Morocco (only calls to landlines), Turkey (only calls to landlines), USA, Canada.

Why still use a fixed line?

For some years now mobile telephony has overtaken landline telephony, changing our communication habits. But, despite what you might think, the fixed line is still very much alive and well in Belgium. In fact, there are many reasons why a fixed line should still be used:

  • The fixed line is reliable
  • One number that can be used by every member of the family
  • Easy listening
  • The emotional aspect of the fixed line

Some people are very attached to fixed line because they have kept the same number for many decades.

Do you have a question?

Ask one of our advisors. Make your choice:

  • Call us on 0800 55 405(option « Become customer »)

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