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Send an email

Getting an answer by e-mail may take a while. Do you want a quick answer?
You can e-mail us via the web form. We answer your e-mail on average within 3 business days. If you encounter technical issues, please call us or chat with us. We prefer to examine and solve the issue directly with you.

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Call us

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

Weekdays: from 8 AM till 22 PM

8h-22h

Weekend: from 9 AM till 22 PM

9h-22h

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

Weekdays: from 8 AM till 20 PM (till 6:30 PM for payments)

8h20h

Saturday: from 9 AM to 5:30 PM

9h17h30

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

Weekdays: from 8 AM till 20 PM

8h20h

Saturday: from 9 PM to 5:30 PM

9h17h30

Lost or stolen mobile: we'll block your card immediately, 24/7

Make an appointment

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