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At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

For the best experience, make sure to have your line number, customer number, and the last 4 digits of the paying bank account number at hand. Proximus Assistant, your virtual companion, is available 24/7. Ask her your question, and she'll assist you right away or direct you to the most qualified person during our service hours.

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 10 PM

8am-10pm

Weekend: from 9 AM till 10 PM

9am-10pm

Outside our service hours: Proximus Assistant 24/7

24h

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

For the best experience, make sure to have your line number, customer number, and the last 4 digits of the paying bank account number at hand. Proximus Assistant, your virtual companion, is available 24/7. Ask her your question, and she'll assist you right away or direct you to the most qualified person during our service hours.

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 20 PM (till 6:30 PM for payments)

8am-10pm

Saturday: from 9 AM to 5:30 PM

9am-5:40 pm

Outside our service hours: Proximus Assistant 24/7

24h

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

For the best experience, make sure to have your line number, customer number, and the last 4 digits of the paying bank account number at hand. Proximus Assistant, your virtual companion, is available 24/7. Ask her your question, and she'll assist you right away or direct you to the most qualified person during our service hours.

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 20 PM

8h20h

Saturday: from 9 PM to 5:30 PM

9h17h30

Outside our service hours: Proximus Assistant 24/7

24h

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