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At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

No more waiting lines or complex welcome menus, simply state your question and Proximus Assistant, your new digital buddy, will either direct you to the most qualified person or help you directly.

During our service hours you can always ask to speak to one of our colleagues if you wish .

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 10 PM

8am-10pm

Weekend: from 9 AM till 10 PM

9am-10pm

Outside our service hours: Proximus Assistant 24/7

24h

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us:

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

No more waiting lines or complex welcome menus, simply state your question and Proximus Assistant, your new digital buddy, will either direct you to the most qualified person or help you directly.

During our service hours you can always ask to speak to one of our colleagues if you wish.

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 20 PM (till 6:30 PM for payments)

8am-10pm

Saturday: from 9 AM to 5:30 PM

9am-5:40 pm

Outside our service hours: Proximus Assistant 24/7

24h

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:


Still not helped? Call us

From Belgium:

0800 55 800

0800 55 800

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Proximus Assistant welcomes you 24/7

No more waiting lines or complex welcome menus, simply state your question and Proximus Assistant, your new digital buddy, will either direct you to the most qualified person or help you directly.

During our service hours you can always ask to speak to one of our colleagues if you wish.

Find out more 

Our colleagues are available

Lost or stolen mobile: we'll block your card immediately, 24/7

Weekdays: from 8 AM till 20 PM

8h20h

Saturday: from 9 PM to 5:30 PM

9h17h30

Outside our service hours: Proximus Assistant 24/7

24h

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