×
×

Contact us

We're here to help

Currently we have a longer waiting time for handling e-mails. We are looking for a solution. Thank you for your understanding.
Need a quick answer? Take a look at our frequently asked questions or surf to MyProximus.

Find the best way to get in touch

Chat with us

Make your choice so we can put you in touch with the right agent.


Call us

At peak times, waiting time may rise. In a hurry? 87% of the customers found this useful:

From Belgium:

0800 55 800 (toll free)

From abroad:

+32 475 15 60 30

Opening hours

Technical questions: daily, except public holidays, from 8 a.m. to midnight

Lost or stolen mobile: we'll block your card immediately, 24/7

All other questions: Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.


You can also contact us in the following ways

img

Or find the answer on our website!

Consult our FAQs, interesting articles and clear instruction videos.

Contact

Our advisors are at your disposal. Choose your contact mode.