Mobile subscriptions

Web promo

6 months discount

We’re preparing your personalized experience

It’s almost ready...

Mobile subscriptions

As from €16.99 /month

Choose

A valid ID document or an itsme account is required to continue your order. 

100% secure payment
Non binding subscription
14 days to
change your mind
Free SIM card
delivered within 1 day

Smartphones with subscriptions

Find your smartphone deal
as from €9 with subscriptions

Save money with a mobile subscription in a pack

Your 2nd mobile subscription as from €10 /month with a Flex pack.

Which mobile subscription for you?

Take the test now to find the one that suits you best

Recycle your smartphone and get a voucher

Bring it to a Proximus Shop: it is valuable even if it’s broken.

3 reasons to choose a Proximus mobile subscription

High-quality mobile network

Nearly 3.5 million customers are surfing over 4G and 5G on Belgium's leading network.

No bill shock

Never go over budget with the FullControl option.

Our services for your smartphone

Get a replacement smartphone on loan and also protect, repair, or recycle your smartphone.

Still have questions?

Of course! You can easily add a mobile subscription to your pack:

  • Via the MyProximus app: in your pack, just add a mobile.
    You don't have the app yet? Download the MyProximus app now
  • Online: on this mobile subscription page. As customer, after logging in to your account, you can add a subscription to your pack by clicking on "Order now".

Promotions are only available for a new mobile subscription. You will pay a promo price for the duration of the specific promotion (e.g. the first 6 months). After these first months, you will pay the full price of the chosen subscription.

In general offers cannot be combined with other current promotions or the combined offer of a smartphone with subscriptions.

Sure, we transfer your number for free!

Once you have indicated your current operator when ordering, we contact your operator for the transfer.

If you already have a subscription with us, you will of course keep your number.

  1. Choose your subscription
    Keep your customer and SIM card number from your current operator with you when ordering online. If you have a prepaid subscription, your SIM card number is required.
  2. We take care of everything
    Once your order has been confirmed, we contact your current operator to cancel your contract and transfer your number to Proximus. We will make sure that your mobile number remains the same. This takes a maximum of 3 working days. In the meantime, you will receive your Proximus SIM card.
  3. Sit back and relax
    Once everything is settled, you receive an SMS to let you know that your subscription is ready. When your current network is no longer available, you can replace your SIM card and after a maximum of 30 minutes, you can start calling, surfing, texting... as usual.

Do you already have a Proximus mobile subscription? Then you don't need a new SIM card. A few hours after your purchase, you'll receive an activation text message, and you're good to go!

No Proximus mobile subscription yet? You will receive your new SIM card by post. The SIM card is activated and ready to use. All you have to do is insert the SIM card into your phone and connect.

No problem, you can easily change your subscription via MyProximus. No strings attached, you can change your mind at any time. And it’s free!

Still not convinced? You can cancel your subscription free of charge at any time.

You don’t have the MyProximus app yet?
I install it now

App Store Apple Google Play Store

If you recently took out a contact for a subscription + smartphone, you can switch without a problem. You will pay the mobile subscription fee, plus the DataPhone option you also pay for now.

If you took out a contract with a smartphone some time ago, please read the small print. You can't just cancel your contract and will have to pay a cancellation fee.

I want to know more about the conditions of change

To order a new FullControl subscription, check the "Control my budget" box and then click on "Order now".

FullControl

If you are already a customer and already have a mobile subscription that you want to change to a FullControl subscription:

  1. Log in to your MyProximus account:
    Login
  2. Select a FullControl subscription by checking the "Control my budget" box and then click on "Replace".
  3. Once in the identification and configuration steps, choose to keep your phone number and enter the number you want to transfer and just confirm.

Another question? We certainly have an answer for you!

All frequently asked questions

Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.

This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. The maximum value per transaction is €50.

Your purchases are linked to your mobile number and can be consulted in the usage section via MyProximus.

The settlement of your purchases takes place together with the settlement of your Proximus products and services. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement.

Your standard monthly budget is set at €100 and can be adjusted via MyProximus to a minimum of €5 and a maximum of €250. You can also choose to deactivate or reactivate this option free of charge via MyProximus .

Find more information about mobile payments

Web promo

Promotion valid until 31/07/2023 for every new mobile subscription (not valid in the case of a change from an existing subscription to one of these subscriptions): receive for 6 months a discount on the monthly price of the chosen subscription. If the basic price of the subscription is increased, the promotional price will also increase by the same amount. Offer cannot be combined with other current promotions or the combined offer of a smartphone with subscription.

The Terms and Conditions and Pricelist & tariffs apply.

Prices incl. VAT valid in Belgium and while traveling (roaming) in the EU (+ Iceland, Liechtenstein, Norway, the United Kingdom and Gibraltar), except for premium numbers (voting numbers, 0900, etc.) and third-party services. When the bundle units have been used up, calls will be billed at €0.30/min and data at €0.12/MB. When out-of-bundle data usage reaches €60, the Internet connection will be blocked until the start of the next billing cycle. Unused call minutes, texts and MB included in the bundle are not carried over to the next month. Calls are billed by the second starting from the 61st second. Data usage is calculated per KB. 
The use of unlimited services and roaming is subject to personal and normal/reasonable use as stipulated in the general terms and conditions of Proximus(PDF, 235 KB)New window. Unused call minutes, texts and MB included in the bundle are not carried over to the next month. Calls are billed by the second starting from the 61st second. Data usage is calculated per KB. When out-of-bundle data usage reaches €60, the Internet connection will be blocked until the start of the next billing cycle.

The mobile subscriptions give you access to the following Proximus networks in the covered areas in Belgium and with a compatible device:

Network access 5G included Optimal Max 5G speed Estimated Max 5G speed
Mobile Essential - -
Mobile Easy 200 Mbps 200 Mbps
Mobile Maxi 500 Mbps 420 Mbps
Mobile Unlimited 1 Gbps 420 Mbps

5G: the 5G network is only accessible in covered areas and is subject to compatible device and subscription. 
The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. 5G being under deployment, the speed estimation is based on limited data. 
The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. Speed may vary depending on the price plan, device performance and your location while using the service. More info on www.proximus.be/5G and on www.proximus.be/internetpolicy.

Protection measure: in order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service.

Normal and personal use of the Service by the Customer and unlimited use
The service is conditioned to a non-abusive use, with due diligence. Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month. Regarding unlimited mobile data usage, they are subject to a reasonable usage policy. The customer can surf up to 300 GB/month at maximum speed and then the speed is reduced (max 512 Kbps). In the rest of the European Union, the customer can surf up to 62 GB/month and beyond at maximum speed for € 0.0021/MB.

*Countries in which the mobile subscriptions are valid: Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.

Countries in which mobile subscriptions are valid: Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.

Monthly price of mobile subscriptions
Mobile subscriptions Monthly price
Mobile Unlimited instead of €49.99 €34.99 /month
Mobile Maxi instead of €29.99 €19.99 /month
Mobile Easy instead of €19.99 €16.99 /month
Mobile Essential €16.99 /month
Out of bundle rates for mobile subscriptions
Out of bundle rates Out of bundle rates prices
Call rate outside bundle €0.30/min
Data rate outside bundle €0.12/MB
MMS rate outside bundle €0.50/MB

Which mobile subscription should I choose?

Are you looking for the mobile subscription that suits you best? Discover below the different options and their description to choose your ideal mobile subscription!

Thanks to the Proximus mobile network, the most reliable in Belgium, you can enjoy an ultra-stable and ultra-fast connection with 4G and 5G to stay connected wherever you are.

Compare these mobile phone subscriptions for young people or the whole family:

  • Mobile Essential : the least expensive
  • Mobile Easy with 5G: the most popular
  • Mobile Maxi with 5G for data-hungry user: 50 GB in Belgium and the EU
  • Mobile Unlimited with 5G: enjoy unlimited maximum surfing speed in Belgium and 62 GB per month in the rest of the EU

The cheapest - Mobile Essential

The mobile subscription within everyone's reach! For €16.99 /month , you have access to 5 GB in 4G in Belgium and the EU. Your SMS are unlimited and you have 150 minutes of calls in Belgium and the EU.

The bestseller - Mobile Easy with 5G

The Mobile Easy is the best-seller of Mobile subscriptions! Its 10 GB of data at super speed in 5G (you can surf in 5G and also in 4G and 4G+), its unlimited calls and SMS as well for only instead of €19.99 €16.99 /month make it the most appreciated and sold subscription of our range!

Do you need more? - Mobile Maxi with 5G

Need more data? No problem! Choose for our Mobile Maxi 5G subscription. Indeed, with 50 GB of data at 5G speed in Belgium (you can surf in 5G and also in 4G and 4G+), its calls, its unlimited SMS for instead of €29.99 €19.99 /month , it will satisfy many of you.

Need an unlimited plan? Mobile Unlimited  with 5G

Unlimited data, calls and texts! The Mobile Unlimited subscription is his name worth! It has been designed for our most data-hungry customers. With this mobile subscription, enjoy unlimited data at the highest 5G speed in Belgium (you can surf in 5G and also in 4G and 4G+) and 62 GB each month in the EU.

Control your budget with our Full Control mobile subscriptions - Mobile Essential Full Control , Mobile Easy Full Control and Mobile Maxi Full Control

No surprise on your invoice anymore! With our FullControl mobile subscriptions, you never exceed your monthly allowance: any consumption not included in your bundle is blocked.
You will also limit additional costs on services such as special phone numbers (0900...), international calls, roaming (out of European Union), and third-party services. 

Mobile subscriptions comparative table
Mobile subscriptions Data Call time SMSes Price/month Buttons
Mobile Essential 5 GB
with 4G		 150 minutes Unlimited SMS's €16.99 /month
Mobile Essential Full Control 5 GB
with 4G		 150 minutes Unlimited SMS's €16.99 /month
Mobile Easy 10 GB
with 5G		 Unlimited calls Unlimited SMS's instead of €19.99 €16.99 /month
Mobile Easy Full Control 10 GB
with 5G		 Unlimited calls Unlimited SMS's instead of €19.99 €16.99 /month
Mobile Maxi 50 GB
with 5G		 Unlimited calls Unlimited SMS's instead of €29.99 €19.99 /month

Mobile Maxi Full Control 50 GB
with 5G		 Unlimited calls Unlimited SMS's instead of €29.99 €19.99 /month
Mobile Unlimited Unlimited data
with 5G		 Unlimited calls Unlimited SMS's instead of €49.99 €34.99 /month

Need less data in your subscription?

Need help?

Questions about our offers?

An advisor is at your service