Everything for your smartphone

Find all the services you need

Keep your smartphone safe

Insure your smartphone

Protect your smartphone against damage to the front glass and buttons or even against oxidation, theft & fraudulent use of your SIM card.

As from 6.99 /month

Norton antivirus

Don't give viruses and hackers a chance, protect your phone. You'll also be able to track your smartphone easily in case it gets stolen.

First month free of charge

As from instead of €2.99 0 /month
during 1 month

360° integral protection

Fully protect your smartphone with a protective layer - ideal against scratches and dents! Available in matte, classic or fusion versions.

Choose your Clear-Coat, from 35.99

Make sure it stays good condition

Repair in a Shop

Have your smartphone repaired in our Shops without making an appointment. You will receive a text message or e-mail as soon as your device is repaired and available in your Proximus Shop.

Free replacement smartphone

You can borrow free of charge a smartphone in case of theft, loss or repair.

Use this replacement smartphone for 1 month max, you can ask up to 2 replacements per year.

A new smartphone?

Make an eco-responsible choice.

Recycle your old device and earn cash

When you recycle your old phone, you recycle precious natural resources! Bring it to a Proximus Shop: it is valuable even if it is no longer working.

Go for a refurbished smartphone

Good for the planet, good for your wallet.

Choose a smartphone with the best Eco Rating

The Eco Rating gives you an idea of the ecological impact of a new smartphone.

Order an eSIM, the virtual SIM card

Check out if your smartphone is compatible with the digital eSIM card

Do you want a smartphone at a reduced price with a subscription?

From €9 with subscriptions

Configuring your new smarphone

Want our help with your smartphone, need a full configuration or a training?


Basic configuration

We replace or install your SIM card and show you how to use your new smartphone, basic configuration included.

Advanced configuration

We make sure that you can surf, send e-mails and install applications. On top, we transfer your contacts, photos, videos and multimedia files.

Price: 10

Personalized training

Need a full training on how to use your smartphone? It’s possible in your Proximus Shop.

Price: 20