Everything for your smartphone
Find all the services you need
Keep your smartphone safe
Insure your smartphone
Protect your smartphone against damage to the front glass and buttons or even against oxidation, theft & fraudulent use of your SIM card.
As from €5.99 /month
Norton antivirus
Don't give viruses and hackers a chance, protect your phone. You'll also be able to track your smartphone easily in case it gets stolen.
As from
instead of €2.99
€0
/month
during 1 month
360° integral protection
Fully protect your smartphone with a protective layer - ideal against scratches and dents! Available in matte, classic or fusion versions.
Choose your Clear-Coat, from €35.99
Make sure it stays good condition
Repair in a Shop
Have your smartphone repaired in our Shops without making an appointment. You will receive a text message or e-mail as soon as your device is repaired and available in your Proximus Shop.
Free replacement smartphone
You can borrow free of charge a smartphone in case of theft, loss or repair.
A replacement smartphone is always available:
Use this replacement smartphone for 1 month max, you can ask up to 2 replacements per year.
A new smartphone?
Make an eco-responsible choice.
Recycle your old device and earn cash
When you recycle your old phone, you recycle precious natural resources! Bring it to a Proximus Shop: it is valuable even if it is no longer working.
Choose a smartphone with the best Eco Rating
The Eco Rating gives you an idea of the ecological impact of a new smartphone.
Order an eSIM, the virtual SIM card
Check out if your smartphone is compatible with the digital eSIM card
Do you want a smartphone at a reduced price with a subscription?
From €9 with subscriptions
Configuring your new smarphone
Want our help with your smartphone, need a full configuration or a training?
Basic configuration
We replace or install your SIM card and show you how to use your new smartphone, basic configuration included.
Advanced configuration
We make sure that you can surf, send e-mails and install applications. On top, we transfer your contacts, photos, videos and multimedia files.
Price: €10
Personalized training
Need a full training on how to use your smartphone? It’s possible in your Proximus Shop.
Price: €20