eSIM, your digital SIM card

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What is an eSIM?

Your 100% invisible, 100% digital SIM card

An eSIM is a digital form of a standard SIM card that is embedded into your device and stores the data needed to connect to the Proximus network.

An eSIM has the same functionalities as the traditional plastic SIM card. It can be activated completely digitally, allowing you to be connected quickly, wherever you are.

Is my device eSIM compatible?

Get a mobile subscription with eSIM

Why choose an eSIM?

Discover all the advantages

Manage multiple numbers on one device

Benefit from dual SIM functionality, which allows you to have two active mobile subscriptions in one device at the same time.
Switch easily between your work and private number, without needing to use two phones.
Easily activate a local data plan when traveling outside the EU.

Fast setup and always at hand

Order a subscription without having to wait for your SIM card to be delivered.
Install your eSIM profile anytime, anywhere, on any compatible device.
Get connected within 48 hours with 100% digital installation.

Sustainable and environmentally friendly

No raw materials needed for physical production.
No packaging waste as eSIMs are digital, removing the need for bulky packaging.
No logistics or sales footprint.

How to activate your subscription and eSIM?

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Activate eSIM

To be able to use you eSIM, you need an activation code. If you ordered your eSIM via our webshop, this code will have been sent to you via email within 48 hours to the address you used to place you order. You can activate it in a few clicks directly via the MyProximus app (the easiest way!) or by logging into your MyProximus account on a secondary device and scanning the QR code. If you bought your eSIM in one of our shops, simply scan the paper QR code you received. Your new subscription will be activated within a few seconds!

Need more help to activate your eSIM?

Order your eSIM now

Ready for the eSIM revolution? Select the mobile subscription of your choice and follow the steps to order it with an eSIM. Want a new smartphone with it? Check our brand new smartphones that are eSIM compatible.

Choose your subscription with an eSIM

Frequently asked questions

Can I swap my physical SIM card to an eSIM, and vice versa?

Yes, you can swap your physical SIM to an eSIM, but it's not yet possible to do this online. You can pass by in one of our shops to ask for a swap.

How can I activate and use my eSIM profile?

To be able to use your eSIM and enjoy your new subscription within a few hours, you need an activation code or a QR code. You may have received this code via email within 48 hours after placing your order online or from a salesperson.

Find the whole procedure here

Can I use a Proximus eSIM with an Apple or Samsung smartwatch?

For the moment, it is not possible to use a Proximus eSIM on companion devices such as Apple or Samsung smartwatches, but we are working on a solution to make this possible!

Check if your device is compatible

Where can I get an eSIM?

You can order an eSIM online with a mobile subscription or pass by in one of our shops.

What’s the difference between an eSIM and a SIM card?

An eSim or embedded SIM is a SIM card that is built into the smartphone and offers exactly the same functionnalities as a physical SIM card. With an eSIM, there's no physical SIM card that you need to insert, and you can quickly activate it.

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