Smartphone Omnium
An insurance developed by Ethias
- Global coverage
- Quick procedure
- Delivered repaired anywhere
Insure your smartphone
Protect your phone
Smartphone Omnium is an insurance you can take out for damage or theft to your SMO smartphone. This is a collective insurance taken out by Proximus with Ethias, which you can join.
Smartphone Omnium
What’s covered?
- Theft
- Glass breakage
- Oxidation
What’s not covered?
- Damage to accessories
- Damage due to software viruses
- Damage due to negligence
Please refer to the IPID document (PDF, 165Kb) and terms and conditions for a full overview before entering into this contract.
Smartphone Omnium Light
What’s covered?
- Damage to front glass
- Damage to buttons
What’s not covered?
- Damage due to negligence
- Damage due to wear and tear
- Scratches
Please refer to the IPID document (PDF, 165Kb) and terms and conditions for a full overview before entering into this contract.
A complaint or claim?
- Contact SPB Benelux bv - Proximus Insurance at smartphoneomnium@spb.be. Or the Ombudsman at info@ombudsman.as
- Smartphone Omnium is subject to Belgian law.
Smartphone Omnium
Smartphone Omnium is an insurance policy with monthly payments that you can cancel in writing at any time, except during the first six months.
€12 /month
Smartphone Omnium Light
Smartphone Omnium Light is an insurance policy with monthly payments that you can cancel in writing at any time, except during the first six months.
€5.99 /month
As of 01/01/2024, the price of the product Smartphone Omnium will change: + €0.99/month and the price of the product Smartphone Omnium Light will change: + €1/month. Learn more about our new tariff conditions.
Good reasons to shop online
100% secure payment
- Several secure online payment methods:
- Payment of subscriptions upon receipt of bill.
Non-binding subscription
- Modify or cancel for free whenever you want.
14 days to change your mind
- Free of charge.
- Return or cancel order within 14 days by filling out the form for devices without subscription or gift vouchers or for devices with subscription (PDF, 120KB).
- By phone. In Belgium: call 0800 90 790 or in the world: +32 3 221 51 48
- Online: file a claim
Smartphone Omnium
| Maximum purchase value of your smartphone | Franchise Smartphone Omnium |
|---|---|
| €300 | €10 |
| €301 - €600 | €30 |
| €601 - €900 | €60 |
| €901 - €1200 | €90 |
| €1201 - €1400 | €120 |
| €1401 - €1600 | €140 |
| €1601 - €1800 | €160 |
| €1801 - €2000 | €180 |
| From €2001 | €200 |
Smartphone Omnium Light - Screen care
| Maximum purchase value of your smartphone | Franchise Smartphone Omnium Light – screen care |
|---|---|
| €600 | €20 |
| €601 - €900 | €30 |
| €901 - €1200 | €45 |
| €1201 - €1400 | €60 |
| €1401 - €1600 | €70 |
| €1601 - €1800 | €80 |
| €1801 - €2000 | €90 |
| From €2001 | €100 |
The Terms and Conditions and Pricelist & tariffs apply.
Smartphone Omnium covers you worldwide and is linked to your cell phone subscription, not to your device itself. If you change your smartphone, your new device is automatically insured.
If the claim is accepted before 2 p.m. and a repair can be carried out, the device can be picked up the same day at an address in Belgium of your choice. If for any reason a repair is not possible, your device will be replaced.
- Consult the complete list of conditions for Smartphone Omnium (PDF, 222 KB)
- Consult the complete list of conditions for Smartphone Omnium light - screen care (PDF, 218 KB)
- Consult the insurance information sheet for Smartphone Omnium IPID(PDF, 165Kb)
- Consult the insurance information sheet for Smartphone Omnium Light IPID(PDF, 165Kb)
- Smartphone Omnium and Smartphone Omnium Light are insurance policies developed by Ethias, rue des Croisiers 24 in 4000 Liège. Ethias is an insurance company authorized in Belgium subject to Belgian law.
- Any decision to order Smartphone Omnium insurance, must be based on a comprehensive examination of all the conditions contained in the information sheets IPID Smartphone Omnium, IPID Smartphone Omnium Light and the general terms and conditions for Smartphone Omnium and Smartphone Omnium Light.
- In case of complaint, please contact SPB Benelux bv - Proximus Insurance, Roderveldlaan 3, 2600 Berchem or by e-mail to smartphoneomnium@spb.be. Or you may contact the Insurance Ombudsman at De Meeûssquare 35, 1000 Brussels or by e-mail to info@ombudsman.as.