Options for your mobile subscription

Protect your phone and personalize your subscription

Online protection for your smartphone

Protect your devices and data from phishing, viruses and other online threats with our protection solutions.

Secure Net

  • Blocks phishing, viruses and dangerous sites
  • No software to install
  • Protects all your devices on the Proximus network (fixed and/or mobile)
  • Works in the background without slowing your internet
As from  €0 /month

for 3 month(s), then €4 /month

Norton Security

  • Antivirus, anti-phishing and anti-spam 24/7
  • Install Norton Security on every device
  • Full protection on all networks, even abroad
  • Parental controls and web filters
As from  €0 /month

for 1 month(s), then €2.99 /month

Data options for your subscription

Upgrade your mobile subscription with extra data. You can activate these options any time.

Extra mobile data

Are you out of your monthly data? To keep on surfing, just add extra gigabytes.

As from €3/month

Discover Data Boost

Data SIM card for tablets and laptops

No more hotspotting. Surf on our ultra-fast 5G network anytime and anywhere with the Proximus data SIM card offering mobile internet.

As from €15/month

Discover the data SIM card

Smartphone insurance, repairs and payments

Insure, protect or repair your smartphone

Protect your smartphone from damage, oxidation and theft with smartphone insurance and repair services.

Discover smartphone services

Skip the card, use your phone bill

Buy online with your phone. Your purchases are added to your monthly phone bill and paid together with your usual invoice.

More on paying with your bill

Frequently asked questions

With Proximus, you’re fully in control. Adjust your plan at any time to match your needs: more data, fewer minutes or extra options. Changes are free and can be made easily in the Proximus app or via our customer service.

Prefer to cancel? No problem. If you’re not under contract, you can cancel anytime at no cost. If your plan includes a smartphone, the contract clearly sets out any balance to be paid.

In short:

  • Free, instant changes to your plan
  • Cancel anytime if out of contract
  • Everything managed easily through the Proximus app

A classic mobile plan without Full Control lets you call, text, and surf freely in Belgium and the EU Zone. If you use more than what’s included or travel outside the EU, you may exceed your bundle. You’ll then be billed at out-of-bundle rates. You can track your usage in the Proximus app or via SMS alerts.

Choose a mobile plan with the free Full Control option and never exceed your monthly budget. Any usage outside your bundle is blocked. You can still call and text without limits. No surprises on your bill.

Full Control helps you avoid extra costs for services like premium numbers (0900, …), international calls, roaming (outside the EU), and third-party services.

Discover Full Control mobile subscriptions

Mobile subscriptions are valid in Belgium and in the EU Zone. Read the roaming page for more information about rates outside the EU Zone.

An eSIM or embedded SIM is built into your smartphone. It works like a physical SIM card but has these benefits:

  • No need to wait for delivery. Since activation is fully digital, you're connected in less than 2 hours.
  • Manage multiple numbers on one device. Use two active mobile plans on a single phone. Ideal for switching between work and personal numbers.

Read more about eSIM here

Would you like to block or transfer calls? Or would you like to choose a phone number that is easy to remember? Manage your mobile subscription in MyProximus or in the Proximus app.

See all FAQs