Fiber pushed to the extreme

The fastest Internet in Belgium

Can I have fiber?

Can I have fiber?

Check if fiber can be installed and/or activated in your home to get the best Internet performance.

The 3 advantages of fiber

Ultra-fast Internet

Unmatched speeds so you can download and upload documents, photos, series or games in no time.

Ultra-stable connection

A flawless connection for the whole family, on all your connected devices, and anywhere in your home.

Ultra-low latency

Almost instantaneous reaction time with no lag or interruption to give you the edge over your opponents.

Flex Fiber, your tailor-made pack

Compose your pack according to your needs:

  • An unparalleled Internet experience tailored to your needs
  • Mobile subscriptions at a super advantageous price
  • A high quality Pickx TV experience on all your screens
  • An unlimited access to Le Soir or Het Laatste Nieuws (digital)

Free installation

The fastest fiber in Belgium

Download the Lord of the Rings trilogy in HD (30 GB)

Share a vacation photo album with your family (10 GB)

Why choose fiber now?

Family proof

All online at the same time

Belgian households have on average 7 devices connected to their Internet, which can have an impact on the quality of the connection and cause frustration.

With fiber, no matter how many devices are connected at once, you can work from home smoothly even when the rest of the family is streaming content or playing video games.

Ready for the future

A connection that stands the test of time

The current copper network will gradually disappear. Be proactive and have fiber installed for free in your home to enjoy the most powerful Internet connection available.

This will give you peace of mind for many years to come.

A new generation Wi-Fi

Internet Box

Our new Internet Box was designed to make the most of your fiber connection. Equipped with the latest Wi-Fi 6 technology, it offers unprecedented connectivity. Faster and more reliable, to meet the needs of the whole family, no matter what you do.

Wi-Fi Boosters

And thanks to our Wi-Fi Boosters, equipped with Mesh technology, you enjoy a better Wi-Fi coverage in more rooms.

Free installation

Fiber to the heart of your home

Proximus is the first Belgian operator to install fiber from end to end, to the inside of your home, unlike VOO or Telenet which use coax cables for the last few meters. And that makes all the difference in terms of performance.

What's more, the installation is completely  and our technician takes care of everything.

How do I get fiber?

    • If so, don't waste a second and choose your Flex Fiber pack.
    • If this is not yet the case, fill in the Proximus form to be the first to be informed of its arrival.

Questions that you may still have

As a futureproof technology, fiber transmits data over long distances at the speed of light. The advantages are numerous, including an ultra-fast and much more stable Internet connection as well as an ultra-low latency.

Proximus is modernizing its network (teaming up with other partners such as Fiberklaar and Unifiber) and is gradually replacing its current copper cables with fiber cables. And unlike most other operators, Proximus installs fiber until the inside of its customers' homes to guarantee the best possible performance, today and tomorrow. Ultimately, the Proximus copper network will be completely replaced by this new technology.

Thanks to a close collaboration with the construction sector, most new housing estates and apartment buildings are swiftly connected to our fiber network.

Discover what fiber is in a video.

Currently, the standard for "ultra-fast" or "Gigabit" Internet service is up to 1 Gigabit per second (or Gbps).

Proximus recently launched this 10 Gbps technology and thus allows you to enjoy the fastest Internet in the country, with speeds of up to 8.5 Gbps for downloading and 1 Gbps for uploading. And that’s just the beginning! By opting for this future-proof technology, you are well prepared for the future.

While a 1 Gbps connection allows you to download a 30 GB file in 4 minutes, 10 Gbps technology allows you to do so in only 24 seconds. So you can imagine the difference!

Some operators, such as VOO or Telenet, use fiber cables on part of their network, but fit a conventional coaxial (or coax) cable for the last section, the connection in the homes. Proximus, on the other hand, is the first Belgian operator to install fiber from end to end, right into its customers' homes. Having the fiber cable directly connected to your home means that you have your own cable, which you do not share with your neighbours, so are completely independent of any external interference factors. This makes a big difference, as you benefit from an ultra-powerful connection in terms of speed and stability.

Learn more about end-to-end fiber.

With our fiber offer, you choose the Internet experience that fits your needs:

  • Mega Fiber, ideal for homeworkers and streamers with speeds up to 500 Mbps in download and 500 Mbps in upload: high-speed Internet to meet the needs of multiple users with equal download and upload speeds.
  • Giga Fiber, ideal for families with speeds up to 2.5 Gbps in download and 500 Mbps in upload: giga-fast Internet to meet the needs of multiple simultaneous users, up to 2 Wi-Fi Boosters for a better connection in every room of your home and a landline with unlimited calls in Belgium 24/7.
  • Ultra Fiber, ideal for large families and gamers with speeds up to 8.5 Gbps in download and 1 Gbps in upload: the fastest Internet available in Belgium both in download and in upload to meet the needs of the most demanding Internet users, up to 2 Wi-Fi Boosters for a better connection in all rooms of your home and a landline with unlimited calls in Belgium 24/7.

Please note that in some specific cases, the cabling in your building only allows you to benefit from maximum speeds of 1 Gbps/500 Mbps. For more info, please contact your property manager or owner.

If you're wondering who needs these speeds, you might be surprised! Today, 1 Gbps has become the norm but we are asking more and more from our Internet connection. The needs are constantly increasing and with the technological evolutions (4K, 8K, virtual reality, …) and the numerous connected objects that are developing at a lightning speed, fiber technology is the solution. It allows you to meet the current needs but also to prepare for the next 70 years. It not only allows you to be more efficient but also to save time.

No, the fact that fiber has been installed in your street does not mean that you automatically benefit from it. To take advantage of all its benefits, your home must be connected to the fiber network which means that an appointment must be made with a technician to install fiber in your home.

If you are already a Proximus fiber customer and you want to benefit from 10 Gbps technology, your current hardware must be replaced. An installation appointment will need to be scheduled with a technician to set up your Internet Box+ and your new ONT box, which is used to connect your box to the fiber network. Any Wi-Fi Boosters you might have will also have to be replaced by Wi-Fi Boosters+.

Learn more about the installation.

As a tenant, all you have to do is submit your request to Proximus. The landlord cannot oppose the choice of operator, nor the installation of fiber at the request of the tenant. We nevertheless advise you to inform the landlord.

In a building in co-ownership, all owners will normally have already been notified of the arrival of fiber in the building through the general assembly or by the syndic/building manager.

All about installation.

Explore our interactive map to find out where fiber is available and where it will be soon.

All frequently asked questions

Want to know more about fiber?

Customer service

Fiber events

The Terms and Conditions and Pricelist & tariffs apply.

Fixed Internet speed

The actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to proximus.be/internetspeed to discover the surfing speed in your home.

Mega Fiber

The maximum usable speed is up to 500 Mbps in download and 500 Mbps in upload for all devices in the home network together.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.

Giga Fiber

The maximum usable speed is up to 2.5 Gbps in download and 500 Mbps in upload for all devices in the home network together. These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.

The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with a Flex Giga Fiber pack. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.

It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7 (not valid with the Flex Giga Fiber XS pack).

Ultra Fiber

The maximum usable speed is up to 8.5 Gbps in download and 1 Gbps in upload for all devices in the home network together. These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.

The Ultra Fiber option is only available with a Flex Giga Fiber pack. The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with this pack configuration. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.

It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7 (not valid with the Flex Giga Fiber XS pack).

Free installation

Installation by a technician offered to new Flex Fiber customers. If you choose a fiber product outside a pack, such as Internet Fiber, you will be charged €59 for a new installation.

Why choose fiber?

Fiber is the guarantee of an ultra-fast and an ultra-stable Internet no matter how many devices or people are connected. Fiber offers ideal conditions for the biggest fans of online gaming and video games, and also for users eager to download or upload at the speed of light.

Fiber and copper speed comparative table
Download time for a 10 GB file Upload time for a 10 GB file
Fiber 10 Gbps technology 9,4s 1min20
Fiber 1 Gbps/100 Mbps 1min20 13min20
Copper 100 Mbps/30 Mbps 13min20 44min27

The advantages of fiber:

  • Fiber offers an ultra-fast Internet connection
  • Fiber offers a very stable Internet connection
  • Fiber lets you watch television in very high definition
  • Fiber costs no more than a standard connection
  • Fiber increases the value of your home

Where is fiber available?

Fiber is available in several major Belgian cities and is being rolled out in others. It is also being deployed on industrial estates and in industrial buildings, as well as most new housing estates and apartment buildings.

Thanks to our partnerships with Fiberklaar in Flanders and Unifiber in Wallonia, the roll-out of fiber will pick up speed in the coming months and years, in order to offer you the best network available. The aim is to provide an ultra-fast and stable network that can easily absorb the data traffic that will continue to grow in the years to come.

Check if this applies to your city

Proximus Digital Assistant