Prices include VAT, Auvibel charge and €0.05 recycling charge.
Offer valid from 02/11/2023 till 31/01/2024 for any 24-month subscriptions to a joint offer consisting of a smartphone with 1) a mobile subscription from €15 with Special Deal option, or 2) a mobile subscription from €15 combined with a DataPhone 500 MB option at €5/month, DataPhone 1 GB at €10/month, DataPhone 1.5 GB at €15/month or DataPhone 2 GB at €20/month; or 3) a mobile subscription from €19.99 combined with a DataPhone 2.5 GB option at €25 or a DataPhone 3.5 GB option at €35. Dataphone option not compatible with Mobile (Flex) Unlimited. Offer valid for new customers and existing customers who already have a mobile subscription, while stocks last.
Termination within 24 months: residual value of the device due, according to amortization table in contract.
1 phone for customers who have not yet subscribed to another Proximus service, max. 3 phones if they have subscribed to 1 other Proximus service (at least 4 bills duly paid over the last 6 months). Offer cannot be combined with other Proximus promotions.
The mobile phone must be paid for with a bank card. Customers subscribing to a combined Proximus offer must pay all their Proximus subscriptions by direct debit. If the bank refuses the direct debit order, Proximus is entitled to demand that the payments be made by bank transfer and bill the customer for any "chargeback" fees based on the applicable rates.
A maximum of 30 days may elapse between the subscription activation date and receipt of the smartphone. For more information and the terms and conditions of the mobile rate plans, go to www.proximus.be.
iPhone is a registered trademark of Apple Computer Inc.
Conditions of mobile tariff plans
Prices incl. VAT valid in Belgium and while traveling (roaming) in the EU (+ Iceland, Liechtenstein and Norway), except for premium numbers (voting numbers, 0900, etc.) and third-party services. Calls are billed by the second starting from the 61st second. Data usage is calculated per KB. When the bundle units have been used up, calls will be billed at €0.30/min and data at €0.12/MB. When out-of-bundle data usage reaches €60, the Internet connection will be blocked until the start of the next billing cycle. Unused call minutes, texts and MB included in the bundle are not carried over to the next month.
Mobile Flex S:
You have 10 GB in Belgium in the EU* to surf on our 4G and 5G networks, up to 200 Mbps. Once your data is used up, you’ll be surfing at reduced speed (maximum 512 kbps) without extra cost.
Mobile Flex M:
You have 75 GB in Belgium in the EU* to surf on our 4G and 5G networks, up to 500 Mbps. Once your data is used up, you’ll be surfing at reduced speed (maximum 512 kbps) without extra cost.
Mobile (Flex) Unlimited:
You have 300 GB in Belgium and 62 GB in EU, at maximum speed on our 4G and 5G network. Above 62 GB in EU, you keep surfing at maximum speed but with a small surcharge (€0.0021/MB).
5G: The 5G network is only accessible in covered in Belgium areas and requires a 5G compatible device & subscription: more info on www.proximus.be/5G.
| Network access | 5G included | Optimal Max 5G speed | Estimated Max 5G speed |
|---|---|---|---|
| Mobile Essential | - | - | |
| Mobile Easy / Mobile Flex S | 200 Mbps | 200 Mbps | |
| Mobile Maxi / Mobile Flex M | 500 Mbps | 420 Mbps | |
| Mobile (Flex) Unlimited | 1 Gbps | 420 Mbps |
The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. 5G being under deployment, the speed estimation is based on limited data.
The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. Speed may vary depending on the price plan, device performance and your location while using the service. More info on www.proximus.be/5G and on www.proximus.be/internetpolicy.
Normal and personal use of the Service by the Customer and unlimited use:
The service is conditioned to a non-abusive use, with due diligence ". Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month.
Countries in which the mobile bundles are valid: Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.
Smartphone Omnium
The Terms and Conditions and Pricelist & tariffs apply.
Smartphone Omnium covers you worldwide and is linked to your cell phone subscription, not to your device itself. If you change your smartphone, your new device is automatically insured.
If the claim is accepted before 2 p.m. and a repair can be carried out, the device can be picked up the same day at an address in Belgium of your choice. If for any reason a repair is not possible, your device will be replaced.
- Consult the complete list of conditions for Smartphone Omnium
- Consult the complete list of conditions for Smartphone Omnium light - screen care
Cyber Care
To qualify for Cyber Care, you must:
- Be an existing Proximus customer with an internet connection or a mobile subscription
- Have installed an active and up-to-date antivirus program
- Be domiciled in Belgium and be over 18 years of age
Mobile Payments
Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.
This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. The maximum value per transaction is 50€.
Your purchases are linked to your mobile number and can be consulted in the usage section via the MyProximus app.
The settlement of your purchases takes place together with the settlement of your Proximus products and services. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement.
Your standard monthly budget is set at €100 and can be adjusted via the MyProximus app to a minimum of €5 and a maximum of €250. You can also choose to deactivate or reactivate this option free of charge via the MyProximus app.
More information about Mobile Payments can be found on our website: https://www.proximus.be/mobile-payments
Samsung action: valid from 06/11/2023 till 07/01/2024 incl. To receive your gift, go to proximus.be/gift after having purchased your smartphone. Valid in standalone and with a subscription.
VAT included price, Auvibel and Recupel contribution of € 0,05 included.