Manage your Proximus services in the Proximus+ app


Usage, invoices, support... all in Proximus+

Keep an eye on your usage

Avoid bad surprises by monitoring your monthly data usage, calling minutes, etc.

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Manage and pay your bills

Get notified of a new invoice and pay it easily, keep track of all your expenses and download statements. 

Add options at anytime

Need for extra data? Or a new TV option? Tailor your subscription to your needs by adding products easily. 

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Say goodbye to Wi-Fi issues

Ensure a reliable Wi-Fi connection with performance tests, share your credentials via QR code or manage the connectivity time of your family. 

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Get 24/7 instant support

Any question? Get instant help via chat with our Proximus Assistant. If your situation is more complex, an expert will help you further!

Benefit from exclusive deals and experiences

Try your luck and make chance to win prizes or amazing experiences. Or get great discounts on a lot of activities.

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Free HLN/Le Soir subscription

Enjoy your downtime and access the digital offer of Le Soir or HLN for free.

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More features to explore with the Proximus+ app


Get to your destination quickly by car, train or bus. Don't worry about parking or transport tickets: pay for them in the app. 


Track your energy consumption, always get the best energy rate and reduce your environmental footprint.


Easily find local events, connect with your neighbours or book a restaurant table via the app. 

Coming soon


Save as you spend with cashbacks. 
Keep your finances in check with Budget Manager. 

How to get started with the Proximus+ app?

  1. Download the app on Apple Store or via Google Play Store or scan the QR code.

Questions about the Proximus+ app

The Proximus+ app is available on App Store and Google Play Store. Follow these easy steps to download the app. 

There are two possibilities:

  • With itsme (recommended): If you have an itsme account and the itsme app, you can log in with them. Tip: Use this method even if you don't have a MyProximus account yet.
  • With MyProximus: If you know your username (e-mail) and password, you can use them to log in to Proximus+. You cannot then use all the features of Proximus+, but you will see all the screens you also saw in MyProximus.

More details

You'll find MyProximus, which lets you manage mobile, Internet or TV subscription and see your bills, now in the Proximus+ app. Set this on a one-off basis and you will see all your products there. 

More info bout MyProximus

You have checked your usage in the Proximus+ app but it is not up-to-date, it is incorrect or higher than expected? 

Several solutions are available to you 

All questions about the Proximus+ app