Proximus+, discover the plus
side of life

Coming soon

The app to run your daily life: manage your Proximus products, energy consumption, your trips and much more.

Become a tester

Manage your telco usage

Manage your products and services effortlessly by checking monthly data and internet usage, with the option to easily supplement mobile data as needed.

Monitor your energy consumption

Keep track of your home's energy consumption to reduce your costs and environmental impact. Develop better energy habits by identifying energy-consuming activities and setting them right.

Buy your transport ticket

Buy your public transport ticket quickly and easily with Proximus+. Never worry about missing your bus, tram or train again – we've got you covered.

Discover nearby events and restaurants

Easily find hot events, local experiences, exclusive restaurants and book a table using the app. Whether you want to find a romantic spot, try new adventures or share a great meal with friends.

Even more features in Proximus+

Manage your parking

Pay and manage your parking over the phone in more than 200 cities. Only pay for your actual parking time and avoid parking fines.

Save on your energy invoice

Based on your energy consumption and habits, switch for free to another provider to get a more favorable rate in a few easy steps.

Check and pay your telco invoices

Proximus+ gives you an overview of all your expenses with the possibility to check your monthly usage and settle your invoices.

Make your daily life easier with our local partners

The Proximus+ app, brings together trustworthy partners to make managing your life as easy as can be. We've handpicked a selection of partners that will match with your lifestyle.

Questions about the Proximus+ app

Install the application for free on your smartphone or tablet. As we are still working on optimising the user experience and adding new features before going live to the big public, you can currently only download the app in a closed beta version. This means that you will not be able to find the app in the regular app store but will have to follow the instructions below to download.

Download the beta test app for IOS:

  1. Open this link on your mobile phone
  2. Click on 'View in the App Store' and 'Download the TestFlight app'
  3. Once installed, open the TestFlight app and click 'Continue'
  4. Give permission to be notified when there is a new update of the app
  5. TestFlight opens and shows you the Proximus+ app
  6. Click on 'Install' and open the app.

I download Proximus+ for iOS Opens a new window

Download the beta test app for Android:

  1. Open this link on your mobile phone
  2. Click on "Become a Tester"
  3. Click on 'Download the app from Google Play Store'
  4. Install the beta version of the app.

I download Proximus+ for Android Opens a new window

We would love your feedback! Tell us how we can improve the app and what features you would like to see next. How to give feedback?

Shake your phone and a pop-up window will open.

You get 3 possibilities:

  • "report a bug" -> if something in the app does not work as it should, you can use this option to give us your feedback
  • "propose an improvement" -> choose this option to pass on all your new suggestions or improvements to us
  • "ask a question" -> need help or support? Let us know about it!

Proximus+ will be available soon free of charge for everyone, not only Proximus customers! You can download the app in your Google Play Store or App Store.

Do you already have a MyProximus account? If so, you can log in using your existing credentials or ItsmeNew window.

If you don't have a MyProximus account yet, you can still log in using ItsmeNew window.

Here's how to do it:

  1. Open the Proximus+ app
  2. Accept the terms and conditions, then tap "Agree and continue with Itsme"
  3. Confirm the action in the Itsme app
  4. Set a PIN code for Proximus+. Optionally, you can also set up fingerprint or facial recognition for easier logins in the future

If you run into any issues while using Itsme, you can find solutions in the help center on itsme-id.comNew window.

Enjoy using Proximus+ and all its features!

Proximus+ gives you access to a wide range of telco services next to practical services to help you run your daily life. 

MyProximus in Proximus+ lets you keep a close eye on your telco products and services at any moment. You can pay your bill, easily add options, check your usage or contact our support 24/7.

Home helps you keep track of your energy consumption. You can also easily switch to another energy provider: based on personalized insights, we let you know if a more interesting provider is available for you.

Mobility allows you can plan your route and buy your public transport ticket. Rather on the move by car? Then manage and pay your parking session easily via the app.

Finally, Neighborhood is an ideal way to stay connected to your local community without ever missing any event in your neighborhood. You can also find and book restaurants.

Yes, Proximus+ will be free to use, for everyone, whether you are a Proximus customer or not.

All questions about the Proximus+ app