No interruptions or speed-reducing to download, upload, stream or game no matter how many persons or devices are connected.
Make your home a fiber homeCan I have fiber?
Wow, ultra-high-speed Internet!
Enjoy amazing speeds of up to 1 GIGA per second in download and up to 100 Mbps in upload with the or by default with Flex Fiber Premium.
Why choose fiber?
When you play games online, every millisecond counts. With fiber, you have an edge over the competition.
On your TV, tablet or smartphone, you won't miss a single detail with fiber.
In the future, more and more domestic appliances will be connected to the Internet. With fiber to your home, this evolution will be child's play.
Are you ready for fiber?
The Proximus network is being modernized: traditional copper cables are gradually being replaced by fiber cables. But what do you need to switch to this new technology?
A city where fiber is coming
Fiber is available in several major cities in Belgium and is being rolled out or planned to be in others. So the first thing to do is to check if your city is concerned.
An address where fiber is available
As fiber cables are laid neighbourhood by neighbourhood and street by street, check whether fiber is already available for your home. If such is the case, order the Fiber pack of your choice now!
A home connected to fiber
In order to enjoy the full benefits of fiber, it must be installed right into the heart of your house. One of our technicians will come to install your connection box to fiber and activate your Fiber pack .
Value of the installation: €350
Any more questions?
- If it is, you will be invited to order your fiber products online and schedule an appointment with one of our technicians to install your fiber junction box.
- If fiber is not yet available for your home but Proximus is planning to install it in your street, fill in the form that will be proposed to you. One of our employees will then contact you as soon as possible to give you more information about the probable installation period and answer any questions you may have.
- Finally, given that we are rolling out fiber in several phases, your home may be located in an area where works have not yet been planned or in an area in which we are unable to install fiber for technical or administrative reasons.
I'm having a new house built through a property developer. How do I get it connected to the fiber network?
In the case of a new construction by a property developer and if fiber is available at that address at the time of construction, the developer will deal with submitting the application to connect to our fiber network. When you move, all you have to do is order your fiber products and make an appointment with one of our technicians to arrange for the installation.
How? Check whether or not fiber is available for your address.Then, simply follow the different steps that will be proposed to you.
If you're having an architect build your new home, check whether fiber is available for your new home. If that is the case, don't forget to request to have it connected to our fiber network before ordering your fiber products and installing them.
Has this already been done? Then order your fiber products directly online and make an appointment with one of our technicians to install the fiber junction box.
Yes, your connection to fiber is entirely free of charge with any activation of a Flex Fiber or Epic combo fiber pack, whether you are a Proximus customer or not.