Connect your home to fiber

Can I have fiber?

The internet of the future is now!

In order to ensure the best possible performance, now and in the future, we are progressively rolling out fiber in Belgium. We install it right into the heart of your home to offer you:

  • Stable, ultra-fast internet
  • Ultra-low latency
  • A picture sharper than ever, on all your screens

Is fiber coming to my city?

Fiber is available in several major cities in Belgium and is being rolled out or planned to be in others.

Ultra-fast and stable Internet

Users notice the difference

Enjoy amazing speeds of up to 1 Gbps in download and up to 100 Mbps in upload.

Fiber 1 Gbps
42 sec

Copper 70 Mbps
10 min

Fiber 1 Gbps
12 sec

Copper 70 Mbps
2 min 56

Fiber 1 Gbps
12 min

Copper 70 Mbps
39 min

"I can work a lot faster now. I don't have to ask people to repeat things three times in a meeting. There are no glitches and everything runs very smoothly."

Martin, 28, Antwerp

"I’m impressed with the speed and stability of the fiber network. There are five of us at home and everyone can now surf at the same time without losing speed, even when my son is gaming online with his friends."

Julie, 46, Liège

Discover Flex Fiber

The pack tailored to each family member

Fiber is...

  • Ultra-fast and unlimited Internet
  • Stable Internet connection, without interruptions
  • Unparalleled Pickx TV experience on all your screens
  • Unlimited access to Le Soir+ or Het Laatste Nieuws Digitaal
  • Mobile subscriptions for the whole family, at an advantageous price
Free installation

Did you know?

Want to get fiber? A technician will come and install fiber in your home.

Already a Proximus customer? Please note that your current copper cable will have to be replaced by fiber soon anyway in order to meet the ever-increasing need for connectivity and to guarantee you the best performance today and in the future. So why would you wait?

How do I get fiber?

Questions that you may still have

Fiber is the technology of the future. The fiber cables transmit data over long distances at the speed of light and thus offer many advantages, including an ultra-fast and much more stable Internet connection than with traditional copper cables.

Proximus is therefore modernising its network by gradually replacing these copper cables by fiber cables. And unlike most other operators who stop at the street, Proximus is installing fiber right into your home, to ensure the best possible performance now and in the future. In the long term, our copper network will be completely replaced by this new technology.

Thanks to fiber, you have a super-fast and stable internet connection, ultra-low latency, a sharper image than ever on all your screens and, above all: you’re ready for the future:

  • Ultra-fast and stable Internet: no interruptions or delays in uploading and downloading, streaming and gaming, regardless of the number of people or devices connected at the same time.
  • Ultra-low latency: when you game online, every millisecond counts. You stay one step ahead of your opponents with fiber.
  • The sharpest image on all your screens: whether on your TV, tablet or smartphone, with fiber you’ll not miss a single detail.
  • Ready for the future: we operate more and more devices in our home via the Internet. Fiber can handle this evolution effortlessly.

Already a Proximus customer? Please note that your current copper cable will have to be replaced by fiber soon anyway in order to meet the ever-increasing need for connectivity and to guarantee you the best performance today and in the future.

Mbps is a measure of the amount of data transferred in one second and is used worldwide to quantify Internet speeds. Mbps stands for megabit per second. Gbps stands for gigabit (or GIGA) per second. A gigabit (or 1 GIGA) is 1,000 megabits - that’s very fast!

When Proximus indicates a speed, it’s almost always the download speed. If 1 GIGA is specified for a Fiber Internet product, this means that the connection can download up to 1 gigabit of data per second. An example: with a connection of 1 gigabit per second, you can download a movie with a volume of 1.5 gigabit in just 12 seconds, while you would need almost 3 minutes at a traditional speed (70 Mbps).

Fiber not only offers you the fastest and most stable Internet connection on the market, it is also the most environmentally friendly solution. Sending data via fiber generates very little energy. And up to 12 times less than with your current copper cable! So switching to fiber is an optimal decision for the environment and the climate. By phasing out our current copper cables, we are currently recycling 500 tons of copper per year and giving it a second life.

Fiber consists of glass made from silicon dioxide. Silicon disoxide is the second most abundant element on earth, after oxygen. It is found in sand, clay, rocks and even water. Its exploitation does not harm the environment.

Compared to copper, the production of fiber does not have a large ecological footprint. According to the industry, the exploitation and production of 2 kg of copper wire (which is used for your current connection) results in the emission of 1,000 kg of CO2, while the emission if fibre is only 0.06 kg.

On the chosen date, a Proximus technician will come by  to replace your current copper cable by a fiber cable. The installation takes between 2 and 4 hours, but the connection will be actually disconnected for only a few minutes, so you'll be able to continue your activities. He will only leave when everything is working smoothly.

All about installation


Let's meet and talk

Customer service

Proximus Shop

Fiber info point

(with or without appointment)

Web promo: valid from 16/08 until 14/11/2021, for all new Internet subscribers who take out a Flex (Fiber) subscription. Monthly discount, up to €49.99/month for the first 3 months, depending on the composition of the pack. Thereafter, you pay the normal price. Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option. Free installation for any activation of a Fiber pack. If you choose another fiber product outside a pack, such as Internet Fiber only, €59 installation costs will be charged in case of new installation.

Fixed internet speed: the actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to to discover the surfing speed in your home.
The download speed of 1 Gbps can only be obtained with a fixed device directly connected to the modem.

Why choose fiber?

Optical fiber is the guarantee of an ultra-fast and stable internet connection, without interruption or slowing down. You have a download speed of up to 1 Gbps and an upload speed of up to 100 Mbps with Flex Fiber. Optical fiber offers ideal conditions for the biggest fans of online gaming and video games, and also for users eager to download at the speed of light.

Download time
Fiber Boost option (1 Gbps per second)
Download time
Standard connection (70 Mbps)
Film (1.5GB) 12 seconds 3 minutes
Video game (5 GB) 42 seconds 10 minutes

The advantages of fiber:

  • Fiber offers a superfast internet connection
  • Fiber offers a very stable internet connection
  • Fiber lets you watch television in very high definition
  • Fiber costs no more than a standard connection
  • Fiber increases the value of your home

Where is fiber available?

Fiber is currently being deployed in several major cities in Belgium: Aalst, Anderlecht, Antwerpen-Diamant, Antwerpen-Oost, Antwerpen-West, Bruges, Brussel-Anspach, Chapelle-lez-Herlaimont, Charleroi, Deurne, Elsene, Etterbeek, Evere, Gent, Harelbeke, Hasselt, Knokke-Heist, Kortrijk, Kraainem, La Louvière, Leuven, Luik, Machelen, Mechelen, Molenbeek-Koekelberg, Mons, Namen, Oostende, Roeselare, Saint-Gilles, Schaerbeek, Seraing, Sint Niklaas, Soignies, Strombeek-Bever, Ukkel, Vilvoorde and Waregem.

The objective is to provide an ultra-fast and stable network, capable of easily absorbing the data traffic that will continue to grow in the years to come.

Is fiber coming to my city?