Sure thing! After the technician has come by to install your Epic combo pack, you’ll receive an e-mail invitation from us for Shadow ("Your free Shadow account for high-level gaming"). Next, keeping this e-mail at hand, contact the Shadow help desk. Together you will explore all different possibilities in order to maintain all the data & options of your current paying account, when you create a new, free account via Epic.
Cloud gaming becomes Epic
Get ready to play
Shadow is a solution able to transform any device in a high performing PC. Download the app to get access to a Windows 10 cloud PC. Then you can install and run any software you want, the games you already own or the latest titles.
Ok, sign me up for this deal!
Not yet Epic combo 'full TV experience' customer?
Subscribe now! You won't see the Shadow product in your basket, but once your internet & TV connection is installed, you'll get a mail.
Already an Epic combo full TV experience customer?
Check your mailbox or spam. You'll find a link to the Shadow'account creation page. They will recognize you as 'one of us' and won't charge you!
Frequently asked questions
Shadow will launch three different types of accounts in the future. You cannot activate them yet now, only pre-order them. For now, there's just one type of Shadow offer, so that's the offer that will be activated if you take an Epic combo. Once the Boost account is launched, Epic customers will be switched to Boost. Afterwards, when the Ultra account is launched, people who had their Epic combo full TV experience installed before the 1st of April 2020 will receive an email from Shadow offering them the choice to upgrade to an Ultra account at no extra cost or stay on the Boost account. People who had their Epic combo full TV experience installed after the 1st of April will by default stay on Boost.
No, Shadow is actually not a gaming catalog but a fully-fledged Windows 10 PC. As soon as you've logged in with this super computer you can do anything you want: not just gaming, but also running heavy programs for which your device is normally not suited. You can buy and install all programs or games. This means you can also play games that you purchased through Steam, Epic Games Store, GOG, Origin or whatever; they'll all work with Shadow!
There are no limits! Shadow is actually not a gaming catalog but a fully-fledged Windows 10 PC. You can buy and install all programs or PC games. This means you can also play games that you purchased through Steam, Epic Games Store, GOG, Origin or whatever; they'll all work with Shadow!