Installation of fiber on facade

Why do we install fiber on the facade?

To avoid earthworks on the public road and thus limit the inconveniences for the residents.

We discreetly run the fiber optic cable through the façade of the building, at ladder height (for example in a joint). If other companies' cables already run along the front-side of the building, we also introduce the fiber through this there. We install one distribution box for every 4 apartments, in case of buildings counting up to 5 floors. In larger buildings, we can also introduce the fiber through the front-side of the building to the technical room and then to each living unit. A small cable is drawn from this distribution point when services are requested.

Provide your home or business with fiber

We are working to provide all the streets in your neighborhood with an ultra-fast fiber network.

The works will be accomplished in different stages and we will contact you as soon as we are coming to your street.

Still have questions?

Our customer service answers all your questions:

No, the installation of the fiber cable is free of charge during the works. In addition to this, you don't have to be present during the installation and this does not imply any commitment to purchase a fiber subscription.

No, we will use a lift.

Yes, that's not a problem.

If you notice any damage on the cable, please inform us as quickly as possible. You can either call us at 0800 55 800 or visit a Proximus Shop near you. Of course, you are not responsible for any damage caused by climatic conditions or any other external factor.

Another question? We certainly have an answer for you!

All frequently asked questions

Let's meet and talk

Customer service

Proximus Shop

Fiber info point

(with or without appointment)