With fiber, you benefit from a super-fast and stable Internet, ultra-low latency, the sharpest image on all your screens and more importantly, you are ready for the future!
In the long term, this new network will replace our traditional copper network.
No, the installation of the fiber cable is free of charge during the works. In addition to this, you don't have to be present during the installation and this does not imply any commitment to purchase a fiber subscription.
The current copper network will be decommissioned after the works.
At a later stage, we will contact the person living in the house or building (you or your tenant) to arrange the transfer of his current Proximus services (landline, Internet, digital TV) to the new fiber network.
No, we will use a lift.
No, they are not under tension.
Yes, that's not a problem.
If you notice any damage on the cable, please inform us as quickly as possible. You can either call us at 0800 55 800 or visit a Proximus Shop near you. Of course, you are not responsible for any damage caused by climatic conditions or any other external factor.
For safety reasons, please inform us about this. You can either call us at 0800 55 800 or visit a Proximus Shop near you.
Fiber is currently being deployed in several major cities in Belgium: Aalst, Antwerpen-Diamant, Antwerpen-East, Antwerpen-West, Brussels-Anspach, Charleroi, Deurne, Evere, Ghent, Hasselt, Knokke-Heist, Kortrijk, La Louvière, Leuven, Liège, Mechelen, Namur, Ostend, Roeselare , Sint Niklaas, Uccle and Vilvoorde.
The objective is to provide an ultra-fast and stable network, capable of easily absorbing the data traffic that will continue to grow in the years to come.
Work is also planned in the following cities: Etterbeek, Molenbeek, Koekelberg, Ixelles, Schaerbeek and Anderlecht.