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All Belgians still standing strong together. And Proximus continues the support.

Our top priority is the health and wellbeing of our customers, employees and all citizens.

By consequent, all our points of sales will be closed, until further notice but you can always order online !
Pending the reopening of our shops, our agents are available to answer your questions by video chat. You can book your online appointment in French or in Dutch now.

Because we at Proximus want to remain in solidarity with you, we have decided to extend our additional initiatives. More info.

Make an appointment

In a Proximus Shop

Want to avoid waiting time and plan your visit when and where it fits you best? Book time with an expert who will listen to your needs and offer you tailor made solutions.


At home

Difficult for you to come to us? We will come to you! Upon your request, one of our Proximus partners will meet you at your location, whenever it suits you best.


Do you have a billing-related or technical question?

Get in touch with us online, quick and easy. It’s not always needed to drop by one of our Proximus Shops.
Install the MyProximus app, it contains loads of information about your billing.

Do you have a question?

Ask one of our advisors. Make your choice: