With MyProximus, I got this!

With MyProximus, I got this!

Download the app

With MyProximus, I got this!

Access to MyProximus

All of Proximus in my pocket… and much more!

MyProximus app is so handy:

Scan the QR code to download the app

New in MyProximus app

My e-Press & Pickx

Discover the Pickx offer and the latest news, hot off the press in the app!

  • With Pickx you get the 3 most watched programs on Pickx in your language and recommendations that change every day
  • My e-Press gives you access to the full digital offering of Het Laatste Nieuws or Le Soir


  • Your personal ecological footprint explained in a clear way
  • Discover tips and tricks on how to live in a more sustainable way
  • Decide yourself which sustainable habits to adopt

Your invoices clear and detailed

  • Follow the evolution of your recent payment statements
  • Get a detailed overview of all your expenses
  • Receive additional information on deviating accounts

Smart Wi-Fi

  • Block devices from Wi-Fi access for a certain period
  • Share a QR code of your Wi-Fi with friends and family
  • Manage your devices easily by personalising them

On the go with MyProximus app

Parking smoothly with 4411

  • Manage your parking sessions easily and without contact
  • Ticketless entry/exit in Q-Park car parks thanks to plate recognition

Navigate smart and smoothly with Flitsmeister

Flex Emergency Internet

Is your internet down and do you need it urgently? Activate Flex Emergency Internet in the app and it will offer you 24h free mobile data on your smartphone so you can continue using all your devices at home.

  • Turn your smartphone into a hotspot so you can connect all your devices to the internet with this hotspot
  • Activate Flex Emergency Internet up to 4 times a year for each mobile phone in your Flex pack
  • Only available in the app

Your app, your advantages

Always an eye on your usage

Thanks to MyProximus, you can keep control of your consumption of data, calling minutes, etc. at all times.

Your loyalty rewarded with Enjoy!

Get exclusive discounts and win unforgettable experiences directly via Myproximus. For customers only.

Need a replacement mobile phone?

Lost, broken or stolen mobile?  A free replacement smartphone is always available via MyProximus.

Be comfortable at home

Control your expenses with EnergieID

Easily group and track your energy, water, transport and waste expenses.

  • Consumption and savings
  • Comparison with other households
  • Production of your solar panels
  • Local collective actions

A powerful Wi-Fi at home

Optimize your wifi connection for a flawless connection:

  • Whatever you do
  • Regardless of the number of devices used simultaneously

Organize your family life with Family life

Simplify your daily life thanks to a shared calendar, custom lists, conversation groups and much more.

You manage everything in one click

We're ready to help if needed

Add options at any time

Want more data for your mobile subscription? New TV options? It's easy in MyProximus.

View and pay your invoices directly

  • Be notified of a new invoice
  • Pay using the method of your choice
  • Retrieve your history and download your documents in PDF

24/7 support with no waiting time

Click on "Help "in the top right corner of the app for instant help through chat or consult our online articles.

Still have questions?