MyProximus app

My Proximus account in my pocket and much more!


View and pay your invoices directly

Your invoices clear and detailed

  • Be notified of a new invoice
  • Pay using the method of your choice
  • Get a detailed overview of all your expenses
  • Download your documents in PDF

No more Wi-Fi problem

By activating Smart Wi-Fi in the app

  • Get real-time advices to optimize your connection
  • Share easily your Wi-Fi with a QR code
  • Rename and find your connected devices
  • Manage the connectivity time of your family

Manage your usage, products and options

We're ready to help if needed

Always an eye on your consumption

Thanks to MyProximus, you can keep control of your consumption of data, calling minutes, etc. at all times.

Add options at any time

Want more data for your mobile subscription? New TV options? It's easy in MyProximus.

24/7 support with no waiting time

Click on "Help "in the top right corner of the app for instant help through chat or consult our online articles.

Additional services in MyProximus app

More than just a telecom app

Parking with 4411

Manage and pay your parking sessions easily with 4411 in MyProximus app, also take advantage of ticketless entry/exit in Q Park car parks.

Control your expenses with EnergieID

Easily consolidate and monitor your energy, water, transport and waste consumption and expenditure.

Reduce your carbon footprint with MyFootprint

Measure your carbon footprint and get a quick overview of the impact of your habits on the environment.

Need a replacement mobile phone?

Lost, broken or stolen mobile?  A free replacement smartphone is always available via MyProximus.

My e-Press & Pickx

Check the TV offer and the latest news in the app

  • With Pickx you get the 3 most watched programs on Pickx in your language and recommendations that change every day
  • My e-Press gives you access to the full digital offering of Het Laatste Nieuws or Le Soir

Loyalty benefits and good deals

Exclusively for customers

Your loyalty rewarded with Enjoy!

Get exclusive discounts and win unforgettable experiences directly via Myproximus. For customers only.

Flex Emergency Internet

Internet is no longer working? Receive 24 hours of free mobile data on your smartphone to continue using all your devices. Activate up to 4 times a year for each mobile in your Flex package.

Play a fun game!

Have some time to kill? Always wanted to surf on the network of the future? From now on you can play a game in our app.

Still have questions?