Parental control: balancing trust and
online safety

with Norton Family

Why use parental control on a smartphone?

Games, social networks, videos, homework... the smartphone is part of your child's daily life. With its opportunities also come risks: inappropriate content, cyberbullying, or excessive screen use.

How can you guide them towards more autonomy while ensuring their online safety? The goal is not to control everything, but to establish a clear and reassuring framework based on dialogue and shared rules.

Parental control is an ally to support, not replace the relationship.

As Inge Vanhaverbeke from Child Focus reminds us:

"The ideal use is one of support, not strict control. The goal is always for your child to learn to make safe decisions on their own, with or without an application."

The main online risks for children

The internet offers many opportunities but can also expose your child to certain risks:

  • Inappropriate content
  • Contact with strangers
  • Cyberbullying
  • Excessive screen time
  • Unintended or impulsive purchases

A parental control tool can help you anticipate and prevent some of these situations.

Parental control: avoiding the feeling of being watched

Setting up parental control can make your child anxious, as they may feel constantly watched. The goal isn’t surveillance but open communication. When clearly explained, it becomes a tool for digital education.

Explain why you are setting up parental control

Talk openly about online risks: inappropriate content, cyberbullying, contact with strangers, etc. Explain that the goal is their safety, not to control them. When children understand the “why,” they’re more likely to accept the guidelines.

“Key principle: parental control never replaces the parent. It only works if it is based on open communication and mutual trust.” Inge Vanhaverbeke of Child Focus.

Set parental control rules together

Involve your child in decision-making: screen time, schedules, and permitted content. Working together to establish rules helps foster their digital responsibility.

Parental control provide an overview of your child’s online activity and alert you to any sensitive situations so you can intervene if necessary.

Adapt the supervision level to their age

Young children need a more structured environment, while teenagers need more freedom.

It’s up to you to decide when your child is ready to become more independent. Parental control evolve with your child, helping them gradually develop responsible smartphone habits.

The Norton Family parental control

With Norton Family parental control, you can monitor your child’s online activities without stifling their curiosity. From your PC, smartphone, or tablet, you can easily manage their protection through a clear, centralized dashboard.

Norton Family features

Secure browsing and searching

Blocking of harmful websites and inappropriate search results, with age-based protection settings.

Apps control and validation

Monitoring and approval of apps your child downloads to their smartphone, tablet, or computer.

Screen time management

Setting time slots and daily limits, with automatic shut-off.

Control via smartphone, tablet, or PC

Centralized dashboard

One license for all devices

Works on iOS, Android, and Windows

Norton Family is included for free with Mobile Kids+

With the Mobile Kids+ mobile subscription, you get:

  • A mobile subscription designed for kids
  • Norton Family protection
  • Included for free (valued at €3/month)
  • Automatically activated

You give your child independence while giving yourself peace of mind.

More about Norton Family parental control

No. If your child tries to disable Norton Family or remove the app, you receive an instant notification.

If your child wants to access a blocked website, they can send a request directly from the app. You decide whether to approve it. Simple and transparent.

Yes. You can easily set rules that fit your family:

  • time schedules (for example, no screen after 8 pm)
  • daily screen time limits

Your child learns to manage their time step by step, without sudden interruptions.

Yes. You can see which social networks are used and on which devices.

To protect your child:

  • you can block access to certain apps or websites
  • you keep an overview of their activity

Private messages remain confidential.

Yes, even without technical knowledge.

Everything is done via MyProximus: www.proximus.be/mynortonfamily

Then:

  • create your child’s profile
  • install the app on their device
  • rules are automatically applied based on age

You can adjust the settings at any time.

Need help? Check our help page.

Your child can request extra time or access to a website.

You receive a notification in real time and decide immediately. Useful for homework or urgent situations.

Yes. Norton does not sell or rent personal data.

The data is only used to:

  • run the service
  • provide activity reports

Yes. You can invite another adult (parent, guardian or grandparent) to manage the account with you.

Up to 15 profiles.

Each child has their own rules, adapted to their age.

Up to 10 devices.