Become Proximus customer quickly and easily with Easy Switch

Published on 13/09/2023 in Service

Easy Switch makes it easy for you to switch fixed operators. All you need is your Easy Switch ID and your customer number. Proximus takes care of everything else: from the cancellation request to the complete installation by our technicians!

Become Proximus customer quickly and easily with Easy Switch

What are the advantages of Easy Switch?

  • Proximus takes care of the cancellation and transfer
  • Your Internet, TV, etc. are not interrupted
  • You avoid double billing

Are you eligible for the Easy Switch procedure?

If you have fixed internet and/or television services at the same address and these services are part of a residential or standard business tariff plan, you can benefit from the Easy Switch procedure. This will allow you to save time and to easily switch to Proximus for internet and/or television.

Please consult the BIPT website ( Switching fixed operators? | BIPTOpens a new window ) to identify the standard business tariff plans which are made eligible by your current operator for the Easy Switch procedure.

Please note that if you only want a partial migration (i.e. TV but not internet or vice versa), you must explicitly ask us not to use the Easy Switch procedure.

Do you satisfy the conditions ? Great, then you can start the ball rolling!

Your transfer in two steps

How to contact us?


Order your products right away and provide your codes when finalizing your order.

Drop by

Drop into a Proximus Shop: our colleagues will ensure the transfer goes smoothly.

By telephone

Call our staff at 0800 55 800: they will guide you in your choice and transfer.


Being efficient, that's my ‘thing’. Expect concrete tips, apps and services that will make it easy for you!

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