Fast and reliable Wi-Fi throughout your home

Thanks to Wi-Fi 6 and Wi-Fi 6E technologies

Discover our modems

Why will you experience the best Wi-Fi?

Ultra-fast

Enjoy ultra-fast Wi-Fi thanks to Wi-Fi 6 and Wi-Fi 6E technologies

Ultra-stable

Experience an ultra-stable connection, no matter how many devices are connected.

Better coverage

Stay connected everywhere in your home, thanks to our powerful Wi-Fi Boosters(+).

More secure

Benefit from a secure network with enhanced protection against intrusions.

Unmatched Wi-Fi speed

Watch your favorite show, play with friends, or surf in every corner of your home and experience the power of our Wi-Fi today.

The Wi-Fi 6 technology included in the Internet Box ensures a faster and more stable online experience for seamless performance.

The Wi-Fi 6E technology included in the Internet Box+ allows customers with a giga-fast Internet experience to enjoy the full potential of fiber, with exceptional speeds and a more reliable connection than ever.

Wi-Fi coverage without limits

The Mesh technology included in our Wi-Fi Boosters(+) automatically optimizes the coverage and performance of the Wi-Fi network in your home. Enjoy seamless connectivity everywhere in your home, even in hard-to-reach areas.

Stable & safe Wi-Fi for the whole family

The Wi-Fi 6 technology included in the Internet Box allows you to connect all your devices simultaneously without any issues and enjoy smooth and uninterrupted online interactions. It offers a secure network with enhanced protection against intrusions.

The Wi-Fi 6E technology included in the Internet Box+ allows customers with a giga-fast Internet experience to benefit from an even faster and more stable connection, even with many connected devices, thanks to the addition of a third frequency band. You also enjoy maximum security.

Discover our modems

Enjoy the best Wi-Fi experience

Internet Box

Equipped with Wi-Fi 6, for customers using copper technology and Mega Fiber customers:
  • Enhanced capacity: thanks to Wi-Fi 6, on the 2.4 GHz and 5 GHz frequency bands
  • Fast speeds: up to 1 Gbps download and 500 Mbps upload
  • Stable connection: reliable even with multiple connected devices
  • Enhanced security: protection against intrusions

Internet Box+

Equipped with Wi-Fi 6E, for Giga and Ultra Fiber customers:
  • Optimized capacity: the addition of a third 6 GHz frequency band that improves traffic management
  • Exceptional speeds: up to 8.5 Gbps download and 1 Gbps upload
  • Optimal connection: smooth browsing without interruptions with many connected devices
  • Maximum security: WPA3-Personal-Transition encryption by default for increased protection

Already a customer?

Upgrade to the latest equipment & enjoy the best Wi-Fi experience

The Internet Box is available for you:

  • Free if you have a Flex (copper) or Flex Fiber pack with Mega Fiber internet
  • At €49 if you have any other Internet product

Upgrade to Internet Box+

  1. Choose the Flex Fiber pack that suits you
  2. Select Giga or Ultra Fiber Internet

How many Wi-Fi Boosters(+) do you need?

Appartment

For an apartment or a small house, the Internet Box(+) alone is sufficient to enjoy good Wi-Fi coverage throughout your home.

Small house

For houses with 2 floors, we recommend the Internet Box(+) and one Wi-Fi Booster(+) to ensure good coverage throughout your entire home.

Big house

For houses with three floors, we recommend the Internet Box(+) and two Wi-Fi Boosters(+) to ensure good coverage throughout your entire home.

Managing Wi-Fi through the Proximus+ app

Manage your Wi-Fi

Configure your Wi-Fi password through the Proximus+ app to suit your preferences, making personalization straightforward and user-friendly.

Order a Wi-Fi Booster(+)

Need one or more Wi-Fi Boosters(+)? Order it (them) via the Proximus+ app and install it (them) in 1-2-3!

Wi-Fi performance test

Test your Wi-Fi speed and strength in any room thanks to Smart Wi-Fi. You’ll get real-time advice in the Proximus+ app to improve it if needed.

Need a digital detox?

Manage the connectivity time of your family, by turning the Wi-Fi access off in a few clicks via the Proximus+ app.

proximus plus app illustration

Install the Proximus+ app now to manage your Wi-Fi

Frequently asked questions

Wi-Fi 6E is a version of Wi-Fi 6 that uses a new 6 GHz frequency band, in addition to the 2.4 GHz and 5 GHz bands. Since the 2.4 GHz and 5 GHz bands are already heavily used, this new 6 GHz frequency band improves performance by offering a wider spectrum, thus reducing congestion and interference. This allows for faster connection speeds, reduced latency, and less interference, which is particularly useful in environments with many connected devices.

Wi-Fi 6E is available only to Giga and Ultra Fiber customers with the Internet Box+. These customers can take advantage of the 6 GHz frequency band, which allows for exceptional connection speeds, reduced latency, and better management of connected devices. By using Wi-Fi 6E, they can fully leverage the potential of fiber for an optimal internet experience.

Please note that this technology is only available with our Internet Box+ and our Wi-Fi Boosters+. For Giga Fiber customers, the 6GHz band is only available when they are connected to the Internet Box+. When they are connected to a Wi-Fi Booster, they benefit from the existing 2.4GHz and 5GHz bands

Important: To benefit from Wi-Fi 6E, the devices used must be compatible with this technology.

Since the end of January, all our Giga and Ultra Fiber customers have been migrated to Wi-Fi 6E technology, provided the "Identical configuration on all frequency bands" option was enabled in the Proximus+ app at the time of transition.

If this option wasn’t activated during the migration, enabling it manually will immediately allow you to enjoy the benefits of Wi-Fi 6E.

What is "Identical configuration on all frequency bands"?

This option ensures that all Wi-Fi access points (Internet Box+, Wi-Fi Booster(+)) use the same network name (SSID), password, and security protocol.

Why is this important?

Activating this option allows devices to intelligently switch between the 2.4 GHz, 5 GHz, and 6 GHz bands, providing a stable and high-performance connection.

How to activate it?

  1. Open the Proximus+ app and go to MyProximus.
  2. Navigate to « Products » > « Internet Maxi Fiber » > « Advanced internet settings » > « Settings of your Internet Box ».
  3. Enable the option « Identical configuration on all frequency bands » (the slider must be green).

At Proximus, we are committed to offering our customers the latest technological advancements. In 2023, we were the first to launch the Internet Box+ and Wi-Fi Booster+ integrating 10 Gbps technology. The launch of Wi-Fi 6E in these same devices aligns with Proximus’ goal to provide the best fixed and mobile internet experience. With Wi-Fi 6E, you will enjoy the best performance, whether for teleworking or all your digital leisure activities.

Some devices may encounter connection issues. Follow our tips to resolve them.

Mesh technology is a Wi-Fi system that uses multiple devices to create a single, powerful network. Unlike traditional routers, which can have dead zones, our Wi-Fi Boosters using Mesh technology communicate with each other and provide your entire home with uniform Wi-Fi coverage without speed loss. Depending on network usage (number of devices, bandwidth needs…), the way different access points interact changes dynamically to always ensure the best possible user experience. This eliminates dead zones and ensures a stable and fast connection throughout your home. This technology is available with the Internet Box(+) and Wi-Fi Boosters(+).

You can find all the information here.

Smart Wi-Fi remotely monitors your Wi-Fi experience and offers proactive actions via the Proximus+ app to improve your Wi-Fi experience, such as providing tools to optimize the placement of Wi-Fi Boosters(+) or suggesting adding more for better coverage.

Additionally, Smart Wi-Fi manages all your connections and automatically adapts to offer you the best Wi-Fi coverage at home:

  • for optimal speed, without interruption, when surfing on different devices.
  • for a stable connection, even when moving from room to room.

This is possible thanks to the intelligent use of the available Wi-Fi frequency bands (2.4 GHz, 5 GHz, and 6 GHz) based on your device’s capabilities, the device’s bandwidth needs, and the usage of other devices. And thanks to seamless connectivity between your Internet Box(+) and your Wi-Fi Boosters(+).

Yes, of course. Log in to the Proximus+ app and switch to the Internet Box to transform your internet experience with Wi-Fi 6.

If you have a Flex (copper) pack with a superior internet experience, it’s free; for any other internet product like standalone internet, it costs €49. Note that you can only do this in the app, not via the web version of MyProximus.

After receiving your new Internet Box, a shipping label will be sent to you to return your old modem. We will take care of it and give it a second life! If you do not return your equipment within the allotted time, fees will be charged.

Switch to the Internet Box via the Proximus+ app.

The Internet Box+, which allows you to benefit from Wi-Fi 6E technology, is only available to Giga and Ultra Fiber customers.

Several scenarios can occur:

  • If you switch from bbox3 to the Internet Box, and unless you have previously saved your Wi-Fi credentials in the Proximus+ app, we will use the default credentials of your bbox3.
  • If you become a Flex Giga or Ultra Fiber customer and thus switch from the Internet Box to the Internet Box+, your Wi-Fi credentials remain unchanged, and all your devices will reconnect smoothly.

Of course, we are here to help! Click on “I need more help” at the bottom of this support page for additional assistance!

The Terms and Conditions and Pricelist & tariffs apply.

Fixed Internet speed

Fastest Internet in Belgium, available with Giga Fiber and Ultra Fiber as an option in your Flex Fiber pack. The actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to proximus.be/internetspeed to discover the surfing speed in your home.

Fastest Internet in Belgium

  • Based on analysis by Ookla®(PDF, 372 KB) of Speedtest Intelligence® data, of Speedtest Intelligence® data, Proximus fiber via Speedtest Enrichment API vs top-providers, Belgium, Q3-Q4 2024. Ookla trademarks used under license and reprinted with permission.
  • Based on maximum speeds: Comparison of the highest maximum speeds(PDF, 103 KB) offered by Proximus, VOO, Orange and Telenet. Only with Giga/Ultra Fiber and if your address is eligible for fiber.

Best fixed Internet performance

Results from the 2024 fixed connections barometer(PDF, 2 MB) published on 13/01/2025 by the independent company nPerf. Results based on 404 764 tests carried out between 01/01/2024 and 31/12/2024 on fixed networks (xDSL, HFC, FTTx) in Belgium. Barometer and methodology available on nPerf.com.

Mega Fiber

The maximum usable speed is up to 500 Mbps in download and 500 Mbps in upload for all devices in the home network together. Mega Fiber customers benefit from Wi-Fi 6 technology included in the Internet Box.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via Proximus+. More info on proximus.be/internetpolicy(PDF, 151 KB) .

Giga Fiber

The maximum usable speed is up to 2.5 Gbps in download and 500 Mbps in upload for all devices in the home network together. Giga Fiber customers benefit from Wi-Fi 6E technology included in the Internet Box+.

These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via Proximus+. More info on proximus.be/internetpolicy(PDF, 151 KB) .

The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with a Flex Giga Fiber pack. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only. For Giga Fiber customers, the 6GHz band included with Wi-Fi 6E technology is only available when connected to the Internet Box+. When connected to a Wi-Fi Booster, they only benefit from the existing 2.4GHz and 5GHz bands.

It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7 (except with Flex Fiber Internet + Mobile).

Ultra Fiber

The maximum usable speed is up to 8.5 Gbps in download and 1 Gbps in upload for all devices in the home network together. Ultra Fiber customers benefit from Wi-Fi 6E technology included in the Internet Box+.

These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via Proximus+. More info on proximus.be/internetpolicy(PDF, 151 KB) .

The Ultra Fiber option is only available with a Flex Giga Fiber pack. The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with this pack configuration. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.

It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7 (except with Flex Fiber Internet + Mobile).

Free installation

Free installation by a technician for new Flex Fiber customers. If you opt for an out-of-pack fiber product, such as Internet Fiber, you may be charged a surcharge for new installation.