Proximus+, discover the plus
side of life

Coming soon

The app to run your daily life: manage your Proximus products, energy consumption, your trips and much more.

Manage your telco usage

Manage your products and services effortlessly by checking monthly data and internet usage, with the option to easily supplement mobile data as needed.

Monitor your energy consumption

Keep track of your home's energy consumption to reduce your costs and environmental impact. Develop better energy habits by identifying energy-consuming activities and setting them right.

Buy your transport ticket

Buy your public transport ticket quickly and easily with Proximus+. Never worry about missing your bus, tram or train again – we've got you covered.

Discover nearby events and restaurants

Easily find hot events, local experiences, exclusive restaurants and book a table using the app. Whether you want to find a romantic spot, try new adventures or share a great meal with friends.

Even more features in Proximus+

Manage your parking

Pay and manage your parking over the phone in more than 200 cities. Only pay for your actual parking time and avoid parking fines.

Save on your energy invoice

Based on your energy consumption and habits, switch for free to another provider to get a more favorable rate in a few easy steps.

Check and pay your telco invoices

Proximus+ gives you an overview of all your expenses with the possibility to check your monthly usage and settle your invoices.

Make your daily life easier with our local partners

The Proximus+ app, brings together trustworthy partners to make managing your life as easy as can be. We've handpicked a selection of partners that will match with your lifestyle.

Questions about the Proximus+ app

If you are already using MyProximus app, you will be automatically migrated to Proximus+ in the coming weeks. The migration will be carried out gradually, starting with Android users and then iOS users.

If you have enabled automatic updates on your smartphone, you don’t need to take any further action. The update to Proximus+ will happen automatically without requiring any input from you.

However, if your smartphone requires you to allow app updates manually, you will see a notification in your Google Play Store (for Android users) or App Store (for iOS users) indicating that a new update is available. At that moment, you can proceed with the update, and your app will be automatically upgraded to Proximus+.

To sum it up for you: regardless of the update method, all existing MyProximus app users will be transitioned to Proximus+ in due course.

Proximus+ will be available soon free of charge for everyone, not only Proximus customers! You can download the app in your Google Play Store or App Store.

Do you already have a MyProximus account? If so, you can log in using your existing credentials or ItsmeNew window.

If you don't have a MyProximus account yet, you can still log in using ItsmeNew window.

Here's how to do it:

  1. Open the Proximus+ app
  2. Accept the terms and conditions, then tap "Agree and continue with Itsme"
  3. Confirm the action in the Itsme app
  4. Set a PIN code for Proximus+. Optionally, you can also set up fingerprint or facial recognition for easier logins in the future

If you run into any issues while using Itsme, you can find solutions in the help center on itsme-id.comNew window.

Enjoy using Proximus+ and all its features!

Proximus+ gives you access to a wide range of telco services next to practical services to help you run your daily life. 

MyProximus in Proximus+ lets you keep a close eye on your telco products and services at any moment. You can pay your bill, easily add options, check your usage or contact our support 24/7.

Home helps you keep track of your energy consumption. You can also easily switch to another energy provider: based on personalized insights, we let you know if a more interesting provider is available for you.

Mobility allows you can plan your route and buy your public transport ticket. Rather on the move by car? Then manage and pay your parking session easily via the app.

Finally, Neighborhood is an ideal way to stay connected to your local community without ever missing any event in your neighborhood. You can also find and book restaurants.

Yes, Proximus+ will be free to use, for everyone, whether you are a Proximus customer or not.

All questions about the Proximus+ app