Flex
The pack tailored to each family member
As from €59.99/month
- Mobile: as much as you want
- TV & Entertainment: as fun as you want
- At home: as smart as you want
You already have a Proximus pack and want to switch to Flex? Order the Flex pack of your choice, your products will automatically be converted to your new pack. Other questions? Check our FAQs.
The essentials
Mobile
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Movies & Series
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
instead of €84.99 €59.99 /month during 3 months
Free installation ( €59 )
The all-in
Mobile
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Movies & Series
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app
instead of €95.99 €59.99 /month during 3 months
Free installation ( €59 )
The all-in for families
Mobile
- 5 GB + unlimited calls and SMSes
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Family
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app
instead of €104.99 €68.99 /month during 3 months
Free installation ( €59 )
Unlimited for families
Mobile
- Unlimited: data, calls and SMSes
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Family
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app
instead of €122.99 €86.99 /month during 3 months
Free installation ( €59 )
You already have a Proximus pack and want to switch to Flex? Order the Flex pack of your choice, your products will automatically be converted to your new pack. Other questions? Check our FAQs
The basics
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
€59.99/month
Free installation (€59)
Family essentials
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app
instead of €70.99 €59.99/month
during 3 months
Free installation (€59)
For content lovers
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
- 1 TV option: Movies & Series
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app
instead of €80.99 €59.99/month
during 3 months
Free installation (€59)
Protect your identity online
- New customer? You will be asked to verify your identity with your Belgian eID card or itsme account.
- Already customer? You will be asked to log in with your MyProximus account. Are you ordering a smartphone together with a subscription? Then you will also need to provide a Belgian eID card number.
- You don’t have a Belgian eID? Please visit one of our Proximus shops to complete your order.
Promo details for Samsung Smart TV in Essentials pack
Promo details for the Microsoft Surface Go 2 in Essentials pack
Promo details for the Apple iPad 32GB WiFi in Essentials pack
Promo details for in Essentials pack
Promo details for Samsung Smart TV in All-in pack
Promo details for the Microsoft Surface Go 2 in All-in pack
Promo details for the Apple iPad 32GB WiFi in All-in pack
Promo details for the All-in pack
Promo details for Samsung Smart TV in All-in Families pack
Promo details for the Microsoft Surface Go 2 in All-in Families pack
Promo details for the Apple iPad 32GB WiFi in All-in Families pack
Promo details for the All-in Families pack
Promo details for Samsung Smart TV in Unlimited Families pack
Promo details for the Microsoft Surface Go 2 in Unlimited Families pack
Promo details for the Apple iPad 32GB WiFi in Unlimited Families pack
Promo details for the All-in Families pack
Promo details for the Essentials for Families pack
Promo details for the Content Lovers pack
Choose your favourite gift!
Promo only valid for new Internet subscriber who chooses Flex with mobile.
You want to compose your own pack?
Compose your own packAt home, everyone has got their own wishes and interests. Most likely, they’ll change over time, too. With Flex, you’ll get to shape your own pack, tailored to the needs of your family and each of its members
Mobile
As much as you like
A mobile subscription for every member of the family
- Choose the amount of data you need
- Calling and texting is unlimited
Add an extra mobile subscription as from €9/month
Stay always connected, without extra costs
When you exceed your bundle, you can continue surfing carefree at reduced speed for the rest of the month
TV & Entertainment
As fun as you like
Pickx, TV as you love it
- Watch TV the way you love it and on all screens via Proximus Pickx app
- 5 GB of extra data for the Pickx app with your mobile subscription
New: Proximus Android TV decoder
Your favourite apps on your TV, integrated Chromecast, voice control…
My e-Press
Unlimited access to Le Soir+ or Het Laatste Nieuws Digitaal
Choose the TV content that suits you best
Family
The top thematic channels and children's favorite heroes! To share as a family!
Le Bazar de la Charité - ©RYSK - THOMAS BRAUT - TF1
Choose the TV content that suits you best
Movies & Series
For fans of movies and series!
The Gentlemen - ©Christopher Raphael (c) 2020 COACH FILMS UK LIMITED. All Rights Reserved
Choose the TV content that suits you best
Netflix
Discover the original series and movies of Netflix anywhere and anytime!
Cobra Kai: Season 3
Choose the TV content that suits you best
All Sports
Follow the best Belgian and international sports competitions
In sport everything is possible
At home experience
As smart as you like
Unlimited internet
Enjoy unlimited and ultra-fast surfing even in your favorite corner of the house, thanks to Smart Wi-Fi
Unlimited calls
To landlines + 1000 minutes/month to mobiles in Belgium 24/7
Family life Premium
A fun and interactive app that simplifies your daily life with a meal planner and a feature to check where your children are
You want to compose your own pack?
Compose your own packDiscover our youth offer
- Mobile subscription with 40 GB
for your apps - Internet at home
- TV via Android decoder or Apple TV
- Cloud gaming offered
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Conditions
Web Promo: valid from 02/11/2020 until 31/01/2021, for all new Internet subscribers who take out a Flex subscription. Monthly discount, up to €36/month for the first 3 months, depending on the composition of the pack by the customer. Thereafter, you pay the normal price. Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.
Netflix: General terms and conditions of Netflix: www.netflix.com/termsofuse. How do you activate Netflix? www.proximus.be/iwantnetflix
All Stars/All Stars & Sports: offer valid from 03/08/2020 to 02/05/2021 included, by purchasing the TV option TV All Stars at €29.99 per month or by purchasing the TV option TV All Stars & Sports at €39.99 per month. Only for TV customers of Proximus. Not compatible with the Flex Premium pack. Action not combinable with other promotions, except the Flex advantage of €0.99 offered on TV options. Discount applicable only once per client and applied as €5/month during 3 months on the Proximus payment statement.
Mobile telephony
Unlimited use: only for normal and personal use in accordance with Proximus' General Terms and Conditions.
Network access 2G 3G/3G+ 4G/4G+ 5G Mobilus Flex V V V X Mobilus Flex + V V V X Unlimited Light V V V X Unlimited V V V X Unlimited Premium V V V V - Unlimited Light & Unlimited data: You have 20 GB in Belgium and within the EU* for surfing at maximum 4G/4G+ speed. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps).
- Unlimited & Unlimited data: You have 40 GB in Belgium and within the EU* for surfing at maximum 4G/4G+ speed. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps).
- Unlimited Premium: The 5G network is only accessible in specific zones in Belgium with a 5G-compatible device: more info on www.proximus.be/5G. Data usage in Belgium is unlimited. In the rest of the EU you have 50 GB/month at your disposal: after that you can continue surfing without limit at €0.0036/MB.
- The customer can include up to 6 mobile phones in the pack with the same advantages.
Internet (data): if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus. There is a data boost option of 500 MB at €3 and 1 GB at €5.
Protection measure: in order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service.
Free mobile calls and texts:
- In Belgium and while traveling within the EU*, for calls and text messages across all mobile and landline networks except special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards. Good to know: international calls (= calling from Belgium to the EU) are not included.
* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.
TV & entertainment
TV: For more information about the availability of TV, the HD range, the possibility to connect several TV sets and the channel offering by region: www.proximus.be/tv.
Pickx app for TV customers with a MyProximus account, for use in Belgium via Proximus Internet (fixed and mobile). TV guide accessible to all Internet users.
TV customers also have access to TV content with the exception of Partner offers via the Proximus Pickx app and proximuspickx.be with a MyProximus account. The TV content in the video is for illustrative and educational purposes only.
If the customer has a mobile subscription, an additional mobile data volume of 5 GB is provided for the Proximus Pickx app. If the customer has reached the limit of his mobile data bundle, the reduced surfing speed will also apply to the mobile data of the Pickx app.My e-Press: My e-Press is only available for private customers. Professional customers subject to VAT who choose a Flex pack will not have access to My e-Press.
TV bundle: choice (you can change 2 times/year) from a list selected by Proximus. Changes to the offer will be notified 2 months in advance. Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the decoder. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termsofuse. If you choose Netflix as a TV bundle, the price of the pack with TV bundle increases by €1 per month. The price of the Netflix subscription is mentioned on the Proximus bill. The Standard TV bundle includes a subscription for 2 screens. On request: 4 screens ( €4 more/month). Proximus reserves the right to prolong the offer.
TV Replay: TV Replay is free for all existing TV customers who opt for a Flex pack. The availability of programs and TV Replay depends on the television channels and the permissions they have or don't have to operate the program in question. Also available on computer, tablet and smartphone via the Pickx app. The list of channels available in TV Replay on TV and the Pickx app, along with the special terms and conditions, can be read on www.proximus.be/tvreplay.
Proximus Android TV decoder: Only included for new Flex customers who don’t have a Proximus decoder yet. Offer always subject to availability of stock.
Fixed Internet
Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More information: www.proximus.be/internetpolicy.
Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: proximus.be/internetspeed.
Wi-Fi Booster: the customer is entitled to a free Wi-Fi Booster in his Flex pack (with landline). Use in Belgium. One per customer on request or on the initiative of the technician.
Landline telephony
Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.
Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 1,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.
"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls;
Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.
Installation included: installation by a technician included (worth €59) for all Flex customers.