Flex
Configure your pack, receive a nice discount and 1 year access to Disney+
As from €49.99/month during 3 months
You already have a Proximus pack and want to switch to Flex? Order the Flex pack of your choice, your products will automatically be converted to your new pack. Other questions? Check our FAQs.
The essentials
Mobile
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Movies & Series
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet

Your gift: 1 year access to Disney+
instead of €84.99 €49.99 /month during 3 months
Free installation ( €59 )
The all-in
Mobile
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Movies & Series
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app

Your gift: 1 year access to Disney+
instead of €95.99 €49.99 /month during 3 months
Free installation ( €59 )
The all-in for families
Mobile
- 5 GB + unlimited calls and SMSes
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Family
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app

Your gift: 1 year access to Disney+
instead of €104.99 €58.99 /month during 3 months
Free installation ( €59 )
Unlimited for families
Mobile
- Unlimited: data, calls and SMSes
- 5 GB + unlimited calls and SMSes
TV & Entertainment
- Pickx + 80 channels
- 1 TV option: Family
- 1 Android TV decoder
- 5 GB for the Pickx app
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app

Your gift: 1 year access to Disney+
instead of €122.99 €76.99 /month during 3 months
Free installation ( €59 )
You already have a Proximus pack and want to switch to Flex? Order the Flex pack of your choice, your products will automatically be converted to your new pack. Other questions? Check our FAQs
The basics
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet

Your gift: 1 year access to Disney+
instead of €59.99 €49.99 /month during 3 months
Free installation (€59)
Family essentials
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app

Your gift: 1 year access to Disney+
instead of €70.99 €49.99/month
during 3 months
Free installation (€59)
For content lovers
TV & Entertainment
- Pickx + 80 channels
- 1 Android TV decoder
- TV Replay (36h)
- My e-Press
- 1 TV option: Movies & Series
Home experience
- Unlimited internet
- Superior Wi-Fi experience
- Unlimited calls with landline in Belgium
- Family life Premium app

Your gift: 1 year access to Disney+
instead of €80.99 €49.99/month
during 3 months
Free installation (€59)
Your Belgian eID card or itsme account is required to continue your order.
Protect your identity online
Disney+
Promo details for in Essentials pack
Promo details for the All-in pack
Promo details for the All-in Families pack
Promo details for the All-in Families pack
Promo details for the Basics pack without phone
Promo details for the Essentials for Families pack
Promo details for the Content Lovers pack
Choose your favourite gift!
Promo only valid for new Internet subscriber who chooses Flex with mobile.
You want to compose your own pack?
Compose your own packAt home, everyone has got their own wishes and interests. Most likely, they’ll change over time, too. With Flex, you’ll get to shape your own pack, tailored to the needs of your family and each of its members
Mobile
As much as you like
A mobile subscription for every member of the family
- Choose the amount of data you need
- Calling and texting is unlimited
Add an extra mobile subscription as from €9/month
Stay always connected, without extra costs
When you exceed your bundle, you can continue surfing carefree at reduced speed for the rest of the month
TV & Entertainment
As fun as you like
Pickx, TV as you love it
- Watch TV the way you love it and on all screens via Proximus Pickx app
- 5 GB of extra data for the Pickx app with your mobile subscription
New: Proximus Android TV decoder
Your favourite apps on your TV, integrated Chromecast, voice control…

My e-Press
Unlimited access to Le Soir+ or Het Laatste Nieuws Digitaal

Choose the TV content that suits you best
Family
The top thematic channels and children's favorite heroes! To share as a family!
Cycle 'Femmes!' - © photo UFA Fiction - Histoire TV
Choose the TV content that suits you best
Movies & Series
For fans of movies and series!
Le Lion - © Monkey Pack Films - TF1 Droits autovisuels - Pathé Films - TF1 Films Production - Artemis Production
Choose the TV content that suits you best
Netflix
Discover the original series and movies of Netflix anywhere and anytime!
Lupin - Watch now on Netflix
Choose the TV content that suits you best
All Sports
Follow the best Belgian and international sports competitions
UEFA Champions League
At home experience
As smart as you like
Unlimited internet
Enjoy unlimited and ultra-fast surfing even in your favorite corner of the house, thanks to Smart Wi-Fi
Unlimited calls
To landlines + 1000 minutes/month to mobiles in Belgium 24/7
Family life Premium
A fun and interactive app that simplifies your daily life with a meal planner and a feature to check where your children are
You want to compose your own pack?
Compose your own packDiscover our youth offer
- Mobile subscription with 40 GB
for your apps - Internet at home
- TV via Android decoder or Apple TV
- Cloud gaming offered
-
Conditions
Web Promo:
- From 01/02 until 02/05/2021, for all new Internet subscribers who take out a Flex subscription.
- Monthly discount, up to €46/month for the first 3 months, depending on the composition of the pack by the customer. Thereafter, you pay the normal price.
- 1 year access to Disney+ (not compatible with the TV options All Stars or All Stars & Sports):
The access is valid until 14/09/2021. The access ends 12 months after activating the Disney+ account. Offer needs to be redeemed at www.disneyplus.be (check your email for your unique URL to get access to Disney+). Only one subscription per customer. Access to Disney+ subject to activation of an account with Disney+ by the customer. Offer cannot be used on existing Disney+ account. The Disney+ Subscriber Agreement applies. At the end of the 12 months, the Disney+ service will be billed by Disney to the customer at the then applicable market price. To enjoy Disney+ content via your Proximus decoder (in recommended apps section of the navigation TV menu), you must have the Proximus Android TV decoder. More info here! - Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.
- Proximus reserves the right to extend or stop this offer earlier.
Be tv promo: offer valid from 03/02/2020 to 31/03/2021 included, by purchasing the TV option Be Tv at €24.99 per month. Only for TV customers of Proximus. Action combinable with other promotions. Discount applicable only once per client and applied as €10/month during 3 months on the Proximus payment statement.
Netflix: General terms and conditions of Netflix: www.netflix.com/termsofuse. How do you activate Netflix? www.proximus.be/iwantnetflix
All Stars/All Stars & Sports: offer valid from 03/08/2020 to 02/05/2021 included, by purchasing the TV option TV All Stars at €29.99 per month or by purchasing the TV option TV All Stars & Sports at €39.99 per month. Only for TV customers of Proximus. Not compatible with the Flex Premium pack. Action not combinable with other promotions, except the Flex advantage of €0.99 offered on TV options. Discount applicable only once per client and applied as €5/month during 3 months on the Proximus payment statement.
Mobile telephony
Unlimited use: The service is conditioned to a non-abusive use, with due diligence ". Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of 100 GB/month.
Network access 2G 3G/3G+ 4G/4G+ Mobilus Flex Mobilus Flex + Unlimited Light Unlimited - Unlimited Light: You have 20 GB in Belgium and within the EU* for surfing at maximum 4G/4G+ speed. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps).
- Unlimited: You have 40 GB in Belgium and within the EU* for surfing at maximum speed via our 4G and 5G network. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 kbps).
- The customer can include up to 6 mobile phones in the pack with the same advantages.
5G: the 5G network is only accessible in covered in Belgium areas and requires a 5G compatible device: more info on www.proximus.be/5G.
Internet (data): if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus or by contacting customer service.
Protection measure: in order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service.
Free mobile calls and texts:
- In Belgium and while traveling within the EU*, for calls and text messages across all mobile and landline networks except special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards. Good to know: international calls (= calling from Belgium to the EU) are not included.
* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.
TV & entertainment
TV: For more information about the availability of TV, the HD range, the possibility to connect several TV sets and the channel offering by region: www.proximus.be/tv.
Pickx app for TV customers with a MyProximus account, for use in Belgium via Proximus Internet (fixed and mobile). TV guide accessible to all Internet users.
TV customers also have access to TV content with the exception of Partner offers via the Proximus Pickx app and proximuspickx.be with a MyProximus account. The TV content in the video is for illustrative and educational purposes only.
If the customer has a mobile subscription, an additional mobile data volume of 5 GB is provided for the Proximus Pickx app. If the customer has reached the limit of his mobile data bundle, the reduced surfing speed will also apply to the mobile data of the Pickx app.My e-Press: My e-Press is only available for private customers. Professional customers subject to VAT who choose a Flex pack will not have access to My e-Press.
TV option: choice (you can change 2 times/year) from a list selected by Proximus. Changes to the offer will be notified 2 months in advance.
Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the decoder. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termsofuse. If you choose Netflix as a TV bundle, the price of the pack with TV bundle increases by €1 per month. The price of the Netflix subscription is mentioned on the Proximus bill. The Standard TV bundle includes a subscription for 2 screens. On request: 4 screens (€4 more/month). Proximus reserves the right to prolong the offer.
Disney+: Proximus includes in its All Stars and All Stars & Sports TV options access of maximum 12 months to Disney+. The access is valid for existing as well as new All Stars or All Stars & Sports subscriptions between 15/09/2020 and 14/09/2021. The access ends 12 months after activating Disney+ account or when cancelling the All Stars or All Stars & Sports TV option.
Offer needs to be redeemed at www.disneyplus.be.
Only one subscription per customer. Access to Disney+ subject to activation of an account with Disney+ by the customer. Offer cannot be used on existing Disney+ account. The Disney+ Subscriber Agreement applies. At the end of the 12 months, the Disney+ service will be billed by Disney to the customer at the then applicable market price (currently €6.99/month).
To enjoy Disney+ content via your Proximus decoder (in recommended apps section of the navigation TV menu), you must have the Proximus Android TV decoder. More info, here!
TV Replay: TV Replay is free for all existing TV customers who opt for a Flex pack. The availability of programs and TV Replay depends on the television channels and the permissions they have or don't have to operate the program in question. Also available on computer, tablet and smartphone via the Pickx app. The list of channels available in TV Replay on TV and the Pickx app, along with the special terms and conditions, can be read on www.proximus.be/tvreplay.
Fixed Internet
Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More information: www.proximus.be/internetpolicy.
Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: proximus.be/internetspeed.
Wi-Fi Booster: the customer is entitled to a free Wi-Fi Booster in his Flex pack (with landline). Use in Belgium. One per customer on request or on the initiative of the technician.
Landline telephony
Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.
Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 1,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.
"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls;
Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.
Installation included: installation by a technician included (worth €59) for all Flex customers.