Order your new 5G mobile subscription
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and do you have a pack?
Your data, minutes and SMS are also valid in the EU.
Always busy with social and music apps that exceed your bundle limit? Then choose Epic, they're all unlimited
Find rates by country and activate the best option to go on a trip with peace of mind.
If you are a new customer, you will pay a promo price for the duration of the specific promotion (e.g. the first 3 months). After these first months, you will pay the full price of the chosen subscription.
Sure, we transfer your number for free!
Once you have indicated your current operator when ordering, we contact your operator for the transfer.
If you already have a subscription with us, you will of course keep your number.
You will receive your new SIM card by post. The SIM card is activated and ready to use. All you have to do is insert the SIM card into your phone and connect.
No problem, you can easily change your subscription via MyProximus. No strings attached, you can change your mind at any time. And it’s free!
Still not convinced? You can cancel your subscription free of charge at any time.
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All you have to do is open the Proximus app and it’s the first info you’ll see.
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Another question? We certainly have an answer for you!
All frequently asked questions
Web promo
Promotion valid until 30/06/2020 for every new Mobilus, Mobilus FullControl, Epic or Bizz Mobile subscriber (not valid in the case of a change from an existing subscription to one of these subscriptions): receive for 6 months a discount on the monthly price of the chosen subscription. If the basic price of the subscription is increased, the promotional price will also increase by the same amount. Offer cannot be combined with other current promotions or the combined offer of a smartphone with subscriptions. The web promo is not valid when booking a device via Click&Collect in a Proximus Shop.
The rate plans apply in Belgium and for travel within the European Union, Iceland, Norway and Liechtenstein (roaming), except for special numbers (voting lines, 0900 numbers, etc.). The use of unlimited services and roaming is subject to personal and normal/reasonable use as stipulated in the general terms and conditions of Proximus.
The general terms and conditions of the apps remain/are applicable. Restrictions may apply for certain apps. Proximus reserves the right to change the offer by giving two months' notice.
Prices incl. VAT valid in Belgium and while traveling (roaming) in the EU (+ Iceland, Liechtenstein and Norway), except for premium numbers (voting numbers, 0900, etc.) and third-party services. The use of unlimited services and roaming is subject to personal and normal/reasonable use as stipulated in the general terms and conditions of Proximus. Unused call minutes, texts and MB included in the bundle are not carried over to the next month. Calls are billed by the second starting from the 61st second. Data usage is calculated per KB. When out-of-bundle data usage reaches €60, the Internet connection (including the favorite app) will be blocked until the start of the next billing cycle.
The Mobilus subscriptions give you access to the follow Proximus networks in the covered areas in Belgium and with a compatible device:
| Networks | 2G | 3G/3G+ | 4G/4G+ | 5G |
|---|---|---|---|---|
| Mobilus S | ||||
| Mobilus M | ||||
| Mobilus L | ||||
| Mobilus XL | ||||
| Mobilus 5G Unlimited |
Mobilus 5G Unlimited:
The 5G network is only accessible in covered in Belgium areas and requires a 5G compatible device: more info on www-uat.proximus.be/5G. Data usage in Belgium is unlimited. In the rest of the EU you have 50 GB each month: after that you may continue to surf for €0.0042/MB.
Mobilus XL Unlimited:
You have 30 GB in Belgium and 21 GB traveling in the EU* to surf at maximum speed on 4G. Once your data is used up, you have unlimited data to surf at reduced speed (512 Kbps) in Belgium / at maximum speed at the price of €0.0042/MB excl. VAT traveling in the EU*. See conditions for the list of countries
When the bundle units have been used up, calls will be billed at €0.30/min and data at €0.10/MB.
Favorite app: unlimited data for an app chosen from a list of apps selected by Proximus. WhatsApp is activated by default. You can change the app once a month via MyProximus. Limits may apply for certain apps. More information on www-uat.proximus.be/support. The general terms and conditions of the apps remain applicable. Proximus reserves the right to modify the offer with one month's notice. When out-of-bundle data usage has reached €60, the unlimited use of the favorite app will be blocked until the start of the next billing cycle.
Countries in which the Mobilus bundles are valid: Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.
Countries in which the Mobilus bundles are valid: Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.
| Mobilus subscriptions | Monthly price | Web promo price |
|---|---|---|
| Mobilus 5G Unlimited | €49.99 | €39.99 |
| Mobilus XL Unlimited | €42.99 | €34.99 |
| Mobilus L | €36.99 | €29.99 |
| Mobilus M | €26.99 | €21.99 |
| Mobilus S | €15.99 | €12.99 |
| Out of bundle rates for mobiles subscriptions | |
|---|---|
| Call rate outside bundle | €0.30/min |
| Data rate outside bundle | €0.10/MB |
| MMS rate outside bundle | €0.50/MB |
| Mobilus S | Mobilus M | Mobilus L | Mobilus XL Unlimited | Mobilus 5G Unlimited | |
|---|---|---|---|---|---|
| Data | 2 GB Surf unlimited on your favorite app | 8 GB Surf unlimited on your favorite app | 15 GB Surf unlimited on your favorite app | Unlimited data | Unlimited data |
| Call time | 120 minutes | Unlimited | Unlimited | Unlimited | Unlimited |
| SMSes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Price/month | €15.99 | €26.99 | €36.99 | €42.99 | €49.99 |
| See | See | See | See | See |
600 hours
of Facebook
or
200 hours
of YouTube
or
500 hours
of Instagram
or
300 hours
of Spotify
or
800 hours
of Surf
Not sure how much data you need? Easy, you can change your plan whenever you like via the Proximus app.
5G is only available in covered areas and requires a 5G compatible device.
36 hours
of Facebook
or
12 hours
of YouTube
or
30 hours
of Instagram
or
18 hours
of Spotify
or
48 hours
of Surf
Not sure how much data you need? Easy, you can change your plan whenever you like via the Proximus app.
144 hours
of Facebook
or
48 hours
of YouTube
or
120 hours
of Instagram
or
72 hours
of Spotify
or
192 hours
of Surf
Not sure how much data you need? Easy, you can change your plan whenever you like via the Proximus app.
5G is only available in covered areas and requires a 5G compatible device.
Good to know: international calls (= calling from Belgium to the EU or other countries) are not included.
180 hours
of Facebook
or
60 hours
of YouTube
or
150 hours
of Instagram
or
90 hours
of Spotify
or
240 hours
of Surf
Choose a favorite app from Instagram, Twitter, Pinterest, Snapchat, WhatsApp, Facebook and Messenger. WhatsApp is activated by default on all mobile subscriptions. Select your favorite app after activating your subscription via MyProximus. You can change your app once a month.
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