The eSIM is here

What is an eSIM?

An eSIM, or embedded SIM, is a digital SIM that's built directly into your smartphone. It offers the same functions as a physical SIM card but without the need for one. Since it's already integrated into the device, you can activate your subscription without having to insert a physical card.

How to activate your eSIM and subscription?

To use your eSIM, you'll need an activation code. If you requested an eSIM online, you’ll receive an activation email with your PIN, PUK, and mobile number within two hours. Make sure you're connected to Wi-Fi and have the email ready when you start the activation. You can easily activate your eSIM via the MyProximus+ app (the easiest way!) or by logging into your MyProximus account. New to MyProximus? You can create your account in just a few simple steps.

If you received your eSIM in a Proximus Shop, simply scan the QR code with the device you want to activate it on. In just a few seconds, you’ll be connected to the Proximus network.

Already a mobile customer?

If you’re already a Proximus mobile customer, you can swap your physical SIM for an eSIM for free via MyProximus web or by visiting your nearest Proximus Shop.

Help me activate my eSIM

Why choose an eSIM?

An eSIM offers multiple benefits:

• Manage multiple numbers on one device: Use one device for both your personal and work numbers with ease.
• Stay connected abroad: Traveling to the US, Asia, Australia, Africa, or Switzerland? With eSIM, you can avoid unexpected charges. Simply activate a local data plan when outside the EU, and enjoy worry-free browsing and calling.
• Eco-friendly: By choosing eSIM, you’re helping the environment. Think of the millions of plastic SIM cards that could be eliminated. Every step counts!

Which devices are compatible with eSIM?

Most recent smartphones, like the latest iPhones, Samsung Galaxy, or Google Pixel, are compatible with eSIM. This technology is currently available on the following smartphones:

• Apple: iPhone XR, iPhone XS & XS Max, iPhone 11, iPhone 11 Pro, iPhone SE 2 (2020), iPhone SE 3 (2022), iPhone 12, iPhone 12 mini, iPhone 12 Pro & 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro & 13 Pro Max, iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max & iPhone 14 Plus, iPhone 15, iPhone 15 Plus, iPhone 15 Pro & 15 Pro Max, iPhone 16, iPhone 16 Plus, iPad Pro 12.9’’ (3rd & 4th gen), iPad Pro 11’’ (1st & 2nd gen), iPad Air (3rd, 4th & 5th gen), iPad (7th, 8th, 9th & 10th gen), iPad mini (5th & 6th gen) Samsung Galaxy: Galaxy S20, S20+, S20 Ultra, Galaxy S21, S21+ 5G, S21 Ultra 5G, Galaxy S22, S22+, S22 Ultra, Galaxy S23, S23+, S23 Ultra, Galaxy Note20, Note20 Ultra 5G, Galaxy Z Fold, Z Fold2 5G, Z Fold3 5G, Z Fold4, Galaxy Z Flip, Z Flip3 5G, Z Flip4
• Google Pixel: Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4a, Pixel 4 XL, Pixel 5, Pixel 5a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 8, Pixel 8 Pro
• Microsoft: Microsoft Surface Duo, Windows 10 PCs
• Huawei: P40, P40 Pro, Mate 40 Pro
• Oppo: Find X3 Pro, Find X5, Find X5 Pro, Reno 5A, Reno6 Pro 5G, Find X6, Find X6 Pro
• Other: Sony Xperia 10 III Lite, Nuu Mobile X5, Lenovo Yoga 630, HP Spectre Folio, Gemini PDA, Motorola Razr 2019, Rakuten Mini, Fairphone 4, Xiaomi 12, Xiaomi 12 Pro, OnePlus 9, OnePlus 9 Pro, OnePlus 10 Pro

The above smartphones all feature dual-SIM technology, meaning they have both an integrated eSIM and a physical SIM slot. Note that it’s not yet possible to use a Proximus eSIM on Apple or Samsung smartwatches

Is my device compatible with eSIM?