Switzerland isn’t member of the European Union or the European Economic Area so EU roaming regulations don’t apply there. Roaming there incurs extra roaming costs. However, thanks to the Daily Roaming Pass your expenses in Switzerland remain under control to avoid bad surprises.
Proximus roaming: call, surf
and text abroad
What is roaming?
Roaming is when you use your phone outside of Belgium to call, text, or go online. Proximus connects you to a local network, so you can keep using your number and services.
Within the EU Zone, you pay no roaming charges in addition to your mobile plan. Outside this zone, roaming charges apply, depending on the country visited.
Check the Proximus roaming costs abroad

Travel with no extra costs in the EU Zone
Use your subscription as you would in Belgium
Call, surf, and text across the EU Zone and to Belgium at the same rates as at home.
- Includes all foreign EU countries + Iceland, Liechtenstein and Norway and some additional countries like the UK, Andorra and Monaco.
- Some European countries, like Switzerland for instance, are not part of the EU roaming zone.


Roaming rates outside of the EU Zone
Save on roaming with the Daily Roaming Pass
Travelling outside the EU Zone? Normally you would have to pay expensive roaming costs, but our Daily Roaming Pass automatically caps them.
For a fixed daily fee, you can use your subscription like you do in Belgium. Call, text and use data within the visiting non-EU country and to Belgium without any unexpected charges.
When roaming, all SMSes you receive are free of roaming charges. The same goes for calls you make and receive to an EU Zone country. To help you monitor your costs, you’ll receive a roaming alert by SMS each time you cross a border.
Calling from Belgium to another country?
International call rates apply
International call rates apply when you call or text from Belgium to any foreign number, EU Zone and non-EU Zone alike.

Keep track of your roaming costs
Monitor your costs in the Proximus+ app
The Proximus+ app gives you peace of mind. Get a clear overview of your calls, texts and data usage.
Get data alerts by SMS
You will receive free SMS alerts regarding your data usage in Belgium and abroad. While abroad, your mobile data charges are capped at €60/month.
Change or turn off data limits
Want to increase your data limit from 60€ to €121? Go to MyProximus in your Proximus+ app or call the 6060 free-toll number (open 6/7).
Any questions about roaming?
-
-
No. Proximus includes the United Kingdom in the EU roaming zone. So, even post-Brexit you can use your mobile plan in the UK like you would in Belgium, without extra charges when you use data or call or text to EU Zone and to Belgium.
-
Roaming is automatically enabled on your Proximus SIM card. You can however disable data roaming in your phone’s settings or activate airplane mode.
-
Are you visiting an EU Zone country?
No additional cost to your mobile subscription:- Calls and SMS to another country in the EU Zone
- Data usage in the visited country
Additional charges to your mobile subscription:
- Calls and SMS to a country outside the EU Zone
Are you in a country outside the EU Zone? Roaming charges apply.
See roaming charges
Are you in Belgium calling a foreign country? This is an international call subject to other rates.
See international ratesConsult our summary table.
Features Calling and texting You receive a call You receive an SMS You are surfing To a EU Zone country To a NON-EU Zone country In the EU Zone, but not in Belgium min and SMS off your national bundle Roaming fees Free of charge Free of charge Data from your national bundle In Belgium International rates apply International rates apply Free of charge Free of charge Data from your national bundle Outside of the EU Zone Roaming fees Roaming fees Roaming fees Free of charge Roaming fees -
When roaming services are available in a foreign country, the quality of service offered may differ from that offered in Belgium due to various local factors related to the technologies available in that country such as whether they use latest technology, local network coverage, available speed, latency but also other external local factors such as topography and more.
Would you like to know which technologies are available in the country you are visting? You can consult the list of technologies available in each country of the European Union (+ Iceland, Liechtenstein and Norway) for each operator with which Proximus has concluded a roaming agreement. This indicative list is subject to errors and changes. It is regularly updated based on the information provided to Proximus by foreign operators.
The name of the network selected for roaming may be displayed on your screen under a different trade name, chosen by the foreign operator, regardless of Proximus' wishes. In addition, for the reasons explained above (such as network coverage or topography), some technologies may not be available throughout the territory visited.
Roaming users may not be able to call or text local Value Added Service numbers and certain Belgian TV content via Pickx may not be available when roaming outside the EU. It is also possible that applications or content available to local users may not be available to roaming users for technical or legal reasons.
-
When roaming, you can monitor your internet usage at any time
- by sending the word DATA by SMS to 8888: information about the amount of your consumption outside the package while abroad will be sent to you by SMS (sending and receiving free of charge).
- by accessing the MyProximus app (using the app consumes data that is deducted from any mobile internet plan or billed if the customer does not have a mobile internet plan or if their plan is exceeded).
-
Phone calls and data connections made in non-terrestrial areas (e.g. from a ship during a cruise or from a plane) use satellite networks corresponding to another geographical area and are considered to be outside the European Union. The national rate doesn’t apply to this usage and roaming charges will be billed for these communications.
A connection to non-terrestrial networks, sometimes inadvertently, can increase your bill. To avoid this, it is best to:- completely block calls, texts and Internet connections via these non-terrestrial networks:
- enable the aeroplane mode on your device via the settings
- or ask for roaming outside the European Union to be disabled (opt-out) free of charge via the MyProximus app or by calling 6060 in order to block the connection to these networks while keeping the possibility of roaming within the European Union
- block only the Internet connection via these non-terrestrial networks: ask to disable (opt-out) of the Internet connection in non-terrestrial zones. In this case, you keep the possibility of calling and sending texts via non-terrestrial networks at non-EU rates and the possibility of roaming within the European Union. To block only your Internet connection on non-European networks, follow the steps via this link.
- completely block calls, texts and Internet connections via these non-terrestrial networks:
-
You can avoid connecting to foreign networks via your device settings:
- either by deactivating the automatic selection of the network operator and manually selecting Proximus
- or by removing roaming
-
In order to avoid high bills, your mobile Internet connection abroad will be blocked if your data consumption abroad goes 60 EUR (incl. VAT) above the bundle.
If you wish to continue surfing, you can request to remove this limit at your own responsibility. If so, your mobile Internet connection will be blocked again if the usage reaches EUR 121 (incl. VAT), unless you decide to remove this second limit too. If so, you continue to surf without limit at your own responsibility.
You can change this setting at any time.
-
Value Added Service (VAS) numbers are e.g. premium-rate numbers, freephone numbers or shared cost numbers you can call and/or text to receive access to services like gaming, matchmaking, content editing, information such as the weather forecast , doctors on call, etc.
When you travel outside Belgium (roaming) and you call or text to any VAS number (local, Belgian, EU or non-EU):- your national tariff is not applicable
- the tariff advertised for local users is not applicable
- higher charges could apply, also for services advertised in the visited country as freephone numbers (these are only free for local users and not for roamers).
VAS numbering ranges vary from country to country. To avoid bad surprise on the bill, you can verify which VAS numbering ranges are subject to increased costs by clicking on https://legalinfo.proximus.be/en/vas The info is available per EU country (including Iceland, Lichtenstein and Norway) but is unfortunately not available for the other countries.
-
In the interests of transparency, when you enter a foreign country, you will receive a text with information on the applicable tariffs for mobile communications in that country, including mobile Internet use. If you do not wish to receive text messages about tariffs, you can request to deactivate this service by calling 6060. You can change this setting at any time.
If the country you are visiting is one of the other 26 EU countries, you will also receive a text informing you of the ways to contact the emergency services in the country you are visiting. For security reasons, you cannot request to deactivate this service and we recommend you save this text message. -
Why can't I open the hyperlinks in the information messages I receive by text message in some cases?
Access to the web pages (whether free or paid) is only possible if you have not activated a barring on the use of the mobile internet connection ("data barring"). If such a barring has been implemented by yourself or at your request, you will have access to these pages but only in WI-FI.
-
In case of emergency, Proximus recommends to call free of charge the unique European emergency call number 112. This call number is available from any EU country including Iceland, Lichtenstein and Norway for local users but also for roamers.
You can verify which local alternative means are available to contact the emergency services in each EU country (including Iceland, Lichtenstein and Norway) by clicking on https://legalinfo.proximus.be/en/emergency
-
Public warning mobile applications are mobile applications that can be downloaded by the user on his smartphone in some countries in order to receive public warnings in case of imminent or developing major emergencies and disasters in the visited country.
You can verify the availability of local public warning mobile applications per EU country (including Iceland, Lichtenstein and Norway) by clicking on https://legalinfo.proximus.be/en/emergency
-
You use your national mobile plan within the EU Zone, so the Daily Roaming Pass won’t be activated in the following countries:
Germany, Austria, Andorra, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, French Guiana, Gibraltar, Greece, Guadeloupe, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Mayotte, Monaco, Norway, Netherlands, Poland, Portugal, Réunion, Czech Republic, Romania, United Kingdom, Saint Barthélemy (French Antilles), Saint Martin, San Marino, Slovakia, Slovenia, Sweden.The Daily Roaming Pass will be activated in Zone A for €7.49 per day (24-hour period) in the following countries:
Albania, Algeria, Australia, Belarus, Bosnia and Herzegovina, Brazil, Canada, Cape Verde, China, Dominican Republic, Egypt, Guernsey, Hong Kong, Faroe Islands, India, Indonesia, Isle of Man, Israel, Japan, Jersey, South Korea, Macao, North Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, Myanmar, New Zealand, Puerto Rico, Russia, Serbia, Singapore, South Africa, Sri Lanka, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, U.S. Virgin Islands.The Daily Roaming Pass will be activated in Zone B for €13.49 per day (24-hour period) in the following countries:
Afghanistan, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Congo, Democratic Republic of the Congo, Costa Rica, Ivory Coast, Dominica, Ecuador, El Salvador, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq, Jamaica + Caribbean, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mongolia, Montserrat, Mozambique, Nauru, Namibia, Nepal, Dutch Antilles (Bonaire, Curaçao, St Maarten), Nicaragua, Niger, Nigeria, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sudan, Saint Vincent and the Grenadines, South Sudan, Suriname, Eswatini (Swaziland), Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Yemen, Zambia, Sint Maarten (Dutch part).The following countries are part of the Exception Zone and are not covered by the Daily Roaming Pass. Standard roaming rates apply:
Angola, Burundi, Comoros, Cuba, Djibouti, Equatorial Guinea, Ethiopia, Guam, Lebanon, Libya, Maldives, New Caledonia, Oman, Solomon Islands, Somalia, Syria, Venezuela, Zimbabwe, Bhutan, Saint Pierre and Miquelon, São Tomé and Príncipe, Turkmenistan, Falkland Islands, Cruise ships and ferries, Satellites.
The following provisions apply insofar as they are not expressly contrary to the specific provisions applicable to the services:
- Prices include VAT.
- Calls are billed by the second starting from the 61st second.
- When abroad, the price displayed for calls and texts to Value Added Service (VAS) numbers applies to local users.
- Mobile Internet is billed by KB.
- Calling minutes, texts, and MB are valid in the following countries according to the zones covered by the Daily Roaming Pass:
- EU Zone:
Aland Islands (Finland), Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Martinique, Mayotte, Monaco, Norway, Netherlands, Poland, Portugal, Réunion, Romania, Saint Martin (French Antilles), Saint-Barthelemy, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom. - Zone A:
Albania, Algeria, Australia, Belarus, Bosnia And Herzegovina, Brazil, Canada, Cape Verde, China, Dominican Republic, Egypt, Faroe Islands, Guernsey, Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Korea (Republic Of), Macau, Macedonia (The Former Yugoslav Republic Of), Malaysia, Mexico, Moldova (Republic Of), Montenegro, Morocco, Myanmar, New Zealand, Puerto Rico, Russian Federation, Serbia, Singapore, South Africa, Sri Lanka, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States, U.S. Virgin Islands. - Zone B:
Afghanistan, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Congo, Congo (The Democratic Republic Of The), Costa Rica, Cote d'Ivoire, Dominica, Ecuador, El Salvador, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq, Jamaica + Caribbean, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mongolia, Montserrat, Mozambique, Nauru, Namibia, Nepal, Netherlands Antilles (Bonaire, Curacao, St-Maarten), Nicaragua, Niger, Nigeria, Pakistan, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, South Sudan, St. Vincent and the Grenadines, Sudan, Suriname, Swaziland, Tajikistan, Tanzania (United Republic Of), Timor-Leste, Togo, Tonga, Trinidad And Tobago, Turks and Caicos Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Yemen, Zambia, Saint Martin (Dutch part). - Exception zone:
Angola, Burundi, Comoros, Cuba, Djibouti, Equatorial Guinea, Ethiopia, Guam, Lebanon, Libyan Arab Jamahiriya, Maldives, New Caledonia, Oman, Solomon Islands, Somalia, Syrian Arab Republic, Venezuela, Zimbabwe, Bhutan, Saint Pierre Et Miquelon, Sao Tome & Principe, Turkmenistan, Non-Territorial In-Flight, Non-Territorial Cruise Ships, Falklands.
- EU Zone:
Daily Travel Passport
- This option is only available for prepaid customers. You only pay per actual day of use. The daily price from €5 is activated as soon as you make a call, send a text message to a country of this zone, from the European Union or to Belgium, use more than 200 KB of mobile data or receive a call in the Zone A.
- A day of use starts and ends at midnight, Belgian time. Unused minutes, texts and MB are not carried over to the next day.
- The calls are debited per second starting from the 1st second.
- Within the bundle, data volume is billed by increments of 100 KB, as from 200 KB of usage. For usage under 200 KB, and once the volume included in the option has been used up, the standard rate will apply.
- No subscription fee.
- Pay&Go customers must have at least €1.50 of credit on their card to be able to call from abroad.
Controlling your budget when you’re abroad is not always easy. To help its customers, Proximus has developed roaming offers that respond to this need. However, these offers may differ, depending on the country you are in. Proximus therefore uses and keeps the data of the country you are visiting for 60 days, to keep you better informed. If you object to this, you can text GEO NO to 8888 toll-free. We will make sure your choice is respected.