New Proximus product?
Install your Internet and/or TV
As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or TV, as well as some practical information about your products.
In this document (French version, .pdf), you will find the following information:
- All the communications you will receive from us.
- The date/time you can carry out your installation.
- All the details about the installation by a technician.
- What we expect you to do.
- What we do for you.
- What we do not do for you.
Start well and quickly with your product
- TV (French version) (.pdf)
- TV (Dutch version) (.pdf)
- Internet (French version) (.pdf)
- Internet (Dutch version) (.pdf)
- Mobile Internet (French version) (.pdf)
- Mobile Internet (Dutch version) (.pdf)
- Your mobile subscription in a Pack (French version) (.pdf)
- Your Proximus subscription in a Pack (Dutch version) (.pdf)
- Smart Services for your landline (French version) (.pdf)
- Smart Services for your landline (Dutch version) (.pdf)