New Proximus product?

As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or TV, as well as some practical information about your products.

In this document (French version, .pdf), you will find the following information:

• All the communications you will receive from us.
• The date/time you can carry out your installation.
• All the details about the installation by a technician.
   
  • What we expect you to do.
  • What we do for you.
  • What we do not do for you.

• ​Frequently asked questions about MyProximus
• ​Most frequent questions concerning Wi-Fi, Wi-Fi Hotspots and e-mails
• ​TV, step by step