Yes, since December 2016 all holders of Pay&Go cards without automatic top-ups have been required to register. This also applies to cards in alarm systems, home automation appliances or other devices that contain a Pay&Go card. You can identify yourself immediately in a Proximus Shop or identify your Pay&Go card online.
Identify your prepaid card
And activate it now
Use your Belgian eID card
It’s a legal requirement for all prepaid customers to identify themselves. If you are a new Pay&Go customer, you must register to activate your card before using it.
What do you need to identify yourself?
- your Belgian eID card and your pin code.
- a eID card reader
Register a family member’s card
This card will then be registered in your name
MyProximus
For existing customer only
Identify yourself or a member of your family via MyProximus.
- This method is only possible if you are a private customer and administrator in MyProximus.
Via sms
Send a text message from your Proximus mobile number to 8804, mentioning:
- The word IDENT (in capital letters)
- Followed twice by the number of the prepaid card you want to register
For example: 'IDENT 0470123456 0470123456' This method only works with a Proximus private mobile number!
Or simply opt for FullControl!
Instead of identifying your Pay&Go card, you can simply switch to our FullControl bundle. This gives you all the advantages of a subscription for a low limited fixed amount, without exceeding your budget. And it also means you're registered and in order with the authorities right away!
Still have questions?
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No. If you don't register you'll not be able to make or receive calls Texting and mobile Internet will not be possible either.
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The registration is definitive unless you have registered when topping up via the bank. In that case, the registration of your Pay&Go card applies for only 18 months. You will therefore need to register again.