Yes, since December 2016 all holders of Pay&Go cards have been required to register. This also applies to cards in alarm systems, home automation appliances or other devices that contain a Pay&Go card. You can identify yourself immediately in a Proximus Shop or identify your Pay&Go card online.
Identify your prepaid card
To be able to use it
Or use these other methods
Identify your Pay&Go card or that for a member of your family via MyProximus.This card will then be registered in your name
- This method is only available to existing private customers who are administrators in in MyProximus.
Send a text message from your Proximus private mobile number to 8804, mentioning:
- The word IDENT (in capital letters)
- Followed twice by the number of the prepaid card you want to register, separated by a space.
For example: 'IDENT 0470123456 0470123456'.
Frequently asked questions
No. If you don't register you'll not be able to make or receive calls Texting and mobile Internet will not be possible either.
The registration is definitive unless you have registered when topping up via Bancontact (not possible anymore. In that case, the registration of your Pay&Go card is only valid for 18 months, after which you will have to register again using one of the other methods.