Identify your prepaid card

And activate it now

Use your Belgian eID card

It’s a legal requirement for all prepaid customers to identify themselves. If you are a new Pay&Go customer, you must register to activate your card before using it.

What do you need to identify yourself?

  • your Belgian eID card and your pin code.
  • a eID card reader

Register a family member’s card

This card will then be registered in your name


For existing customer only

Identify yourself or a member of your family via MyProximus.

  • This method is only possible if you are a private customer and administrator in MyProximus.

Via sms

Send a text message from your Proximus mobile number to 8804, mentioning:

  1. The word IDENT (in capital letters)
  2. Followed twice by the number of the prepaid card you want to register

For example: 'IDENT 0470123456 0470123456' This method only works with a Proximus private mobile number!

Or simply opt for FullControl!

Instead of identifying your Pay&Go card, you can simply switch to our FullControl bundle. This gives you all the advantages of a subscription for a low limited fixed amount, without exceeding your budget. And it also means you're registered and in order with the authorities right away!

Still have questions?

Yes, since December 2016 all holders of Pay&Go cards without automatic top-ups have been required to register.  This also applies to cards in alarm systems, home automation appliances or other devices that contain a Pay&Go card. You can identify yourself immediately in a Proximus Shop or identify your Pay&Go card online.

No. If you don't register you'll not be able to make or receive calls Texting and mobile Internet will not be possible either.

The registration is definitive unless you have registered when topping up via the bank. In that case, the registration of your Pay&Go card applies for only 18 months. You will therefore need to register again.