The work schedules of our technicians are flexible so we can repair your Internet/telephone line within 24 hours, and in most cases even within 5 working hours. In the meantime, we transfer each call to you fixed line to a mobile number of your choice. We don't manage to fix your connection in time? A free USB-modem is at your disposal. We are available 24/7 at 0800 55 200.
Surf for free on your computer and laptop via the 3G/4G network in Belgium thanks to the mobile Internet volume included in your Internet subscription and surf for free on any of your mobile devices via the Wi-Fi Hotspots, in Belgium and abroad.
A fixed IP address for the Internet Pro products provides you access to your data, anytime, anywhere. A separate router with firewall, managed by Proximus, is available, and you have 10GB cloud storage at your disposal to save and consult your documents anytime, even on the go. A single connectivity line for a multi-service access (intranet, internet, extranet)is used. You always enjoy completely secure exchanges outside the company network.
Your Office&Go subscription entitles you to one free telephone assistance session per month, worth €35. Our specialists will answer all your questions about your computers and IT infrastructure, such as connecting a printer, configuring your modem or e-mail addresses, dealing with viruses … If necessary, they can even take control of your computer remotely.