Innovative technology and digitalisation
- Run your operations efficiently
- Enrich the experience of your customers
- Online as well as in-store
Get prepared for current and future challenges
Know your customer
Reduce costs and be more efficient
Improve the customer experience
The future-proof retailer is 'phygital'
Phygital, the shopping of tomorrow? Innovative technology and digital transformation can help you get the most out of in-store and online shopping.
Discover our innovative solutions for the retail of the future.
How to boost the in-store experience with the Electronic Shelf Labels and the Smart Retail Analytics?
Covid-19 is responsible for a significantly changed shopping experience. With our solution “Entrance Monitoring”, Proximus proposes to facilitate shop access management but also to provide valuable insights to retailers and customers.
Interact with your customers: inform, advise and offer them your unique expertise during the pre and post store phase. Real time online assistance and SMS services ensure that shoppers come back for more.
Know your customer
64% of shoppers say they feel retailers don't truly know them. Use location and in-store analytics to get better customer insights.
The "wow" customer experience
Centrally managed real-time data on electronic shelf labels, touchscreens, digital screens and info kiosks can influence instant purchase decisions and support in-store e-commerce.
Digitally empowered employee
The digitally empowered mobile employee is equipped with a tailored app on his or her mobile device. Access to an immense source of information transforms him or her into a true expert.
The connected always-on secured store
Before investing in technologies that collect data to be more efficient, you need a fast, reliable and secure network.
The Internet of Things enables you to monitor and manage energy, while Blockchain contributes to traceability of your goods and makes it possible for you to set up loyalty programs in eco-systems
Let's get phygital
Did you know that:
- 60% of consumers think it's important to see or touch the products before purchase.
- Mobile shopping doubled in the last 6 years.
Are you planning to invest in e-commerce or in-store technology to create a wow customer experience? How do you know what truly creates value for your store?
The coronavirus pandemic is forcing companies to observe strict safety measures. Proximity Monitoring can help your company to drastically limit the risk of infection and work in complete safety.
Smart electronic labels enhance shoppers' experience at Bierhalle
With hundreds of different drinks on its shelves, Bierhalle in Melle is the largest drinks superstore in Belgium. The company plans to use its digitization project to serve its customers better, collect more sales data and enhance the shopping experience.
Decathlon is doing everything possible to improve its service to customers, both online and in shop.
Most of the developments are customer-focused. Improving their experience, improving the available services.
Geoffroy Gersdorff, Carrefour