To offer a customer experience that stands out from the pack, Proximus focuses on proximity, quality and proactivity, combined with personalised digital services. Fatima Dqaichi, Director Customer Centricity Program, and Bart Van Den Meersche, Chief Enterprise Market Officer, tell us more.
Innovation has long played a key role at Volvo Cars. Not just for the cars themselves, but also for better, more personal customer service. So the car maker recently equipped its dealers with the communication technology of the future: fiber.
Proximus is an excellent partner for installation company Desauw because it’s crucial to be accessible all the time. Their contact person at Proximus is of great value to them. Robin answers their questions, makes sure the company can keep on working and thinks along with them.
Read other articles
The 5 benefits of impeccable service according to Proximus