You can't pause when you watch TV?
You have this precise TV Box model (see photo below) and you can no longer pause when you watch live TV? Your TV Box probably has a connection problem with its hard disk. Follow these instructions:
- Turn off your TV Box by pressing the on/off button on the back of the TV Box.
- Remove the hard disk from your TV Box:
- Press the arrow on the left side of your TV Box.
- Pull the hard drive out of its slot.
- Put the hard disk back in and push it in completely until you hear a "click".
- Restart your TV Box by pressing the on/off button on the back of the TV Box.
It doesn't work? Contact the call center .