Check your internet connection and restart your device. If your mailbox is full, delete unnecessary e-mails to free up space. Follow the e-mail troubleshooting guide to fix the problem.
Proximus e-mail: access, password and configuration
Access your mailbox, manage your password and fix your e-mail issues
To access your Proximus e-mail, log in to webmail on proximus.be/webmail by entering your e-mail address (proximus.be, skynet.be or belgacom.net) and your password. Forgot your password? Reset it in MyProximus.
The 6 most frequently asked questions
Other frequent questions
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Proximus automatically moves spam to the "junk mail" folder. Mark unwanted e-mails as spam in your webmail and set up filtering rules. Discover the tips to avoid spam.
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Phishing or spoofing e-mails are attempts to steal your personal data. Learn how to identify fraudulent e-mails and avoid e-mail fraud.
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Can't connect to your Proximus, Skynet or Belgacom mailbox? Reset your password in MyProximus. If your e-mail address has been deactivated or your e-mails have disappeared, please check the questions about Proximus Mail.
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Discover the functions of your Proximus mailbox: set up an automatic out-of-office reply, forward your e-mails, create filters and add a signature to your messages.
A few useful tips
Protect your mailbox
Choose a strong password and never click on suspicious links in e-mails.
Avoid spam
Manage everything in the Proximus Mail app
Check your e-mails, reset your password and find your login settings.
Download the appCan't find the answer you are looking for?
Check all e-mail support topics or contact a Proximus advisor.
View all e-mail topics