Check your internet connection and restart your device. If your mailbox is full, delete unnecessary e-mails to free up space. See our help pages to solve the problem.
Your proximus e-mail: access, password and configuration
Access your mailbox, manage your password and fix your e-mail issues
To access your Proximus e-mail, log in to webmail on proximus.be/webmail by entering your e-mail address (proximus.be, skynet.be or belgacom.net) and your password. Forgot your password? Reset it in MyProximus.
The 6 most frequently asked questions
Other frequent questions
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Proximus automatically moves spam to the "junk mail" folder. Mark unwanted e-mails as spam in your webmail and set up filtering rules. Discover the tips to avoid spam.
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Phishing or spoofing e-mails are attempts to steal your personal data. Learn how to identify fraudulent e-mails and avoid e-mail fraud.
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Can't connect to your Proximus, Skynet or Belgacom mailbox? Reset your password in MyProximus. If your email address has been deactivated or your emails have disappeared, check whether your IP address is on our blacklist.
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Discover the functions of your Proximus mailbox: set up an automatic out-of-office reply, forward your e-mails, create filters and add a signature to your messages.
A few useful tips
Protect your mailbox
Choose a strong password and never click on suspicious links in e-mails.
Protect your e-mailManage everything in the Proximus Mail app
Check your e-mails, reset your password and find your login settings.
Download the appCan't find the answer you are looking for?
Check all e-mail support topics or contact a Proximus advisor.
View all e-mail topics