A certain amount of volume is included in your monthly subscription for internet of mobile and fixed data.
If you exceed your volume for mobile Internet, you will be charged for every extra MB used.
In most cases you can, via the app and via the website, buy an extra data package (500 MB), valid for surfing in Belgium and within the EU.
Via the MyProximus app:
Via the MyProximus website:
Not working? In that case, ask the administrator of your customer number to order extra data for you via the MyProximus website.
The package 500 MB Extra is not valid for the data that you already exceeded, it only gives you extra data from the moment you order it.
If you exceed your fixed data volume, there will be no additional charges. However, your speed will be limited till the first day of the next month. You will be informed timely by e-mail and/or texting. You have 2 possibilities: