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At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions
or call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
From 8 a.m. to midnight (closed on public holidays)
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may rise. Save time and do it yourself in MyProximus. Or find the answer online.
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions
or call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions
or call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions
or call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions
or call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.
Lost or stolen mobile: we'll block your card immediately, 24/7
What kind of appointment?
What's your question about?
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 10 PM. On Saturday, Sunday and on public holidays from 9 AM to 10 PM
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us:
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
From Monday till Friday, from 8 am until 8 pm, Saturday from 9 am until 5:30 pm. Closed on Sunday and bank holidays.
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us
0800 55 800
From abroad:+32 475 15 60 30
Opening hours
From Monday till Friday, from 8 am until 8 pm, Saturday from 9 am until 5:30 pm. Closed on Sunday and bank holidays.
Lost or stolen mobile: we'll block your card immediately, 24/7
You can also contact us in the following ways
Or find the answer on our website!
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