Installation of your Internet + TV

Installation of your Internet + TV

We take care of everything!

Do you want to become a customer, or are you already a customer and want to add a product? It’s easy!

When you order, your technical situation is verified and we always recommend the type of installation that is the most appropriate for your situation.
You no longer have to worry about whether you should call out a technician or carry out the installation yourself!

What's more, if a technician needs to come by, he will take care of everything!
He will analyse your needs and you will benefit from his expertise and enjoy a full installation.

What happens during the visit?

install internet tv infographic

Free installation with Familus or Tuttimus

Installation by a technician

The Proximus technician completes the installation for free.

This involves:

  • Our technician checks the place where you want to install your products.
  • He installs or replaces the Proximus connection, checks the existing cables between the connection and the modem, and places more cables if necessary (up to 50 meters).
  • He installs, connects and configures the equipment.
  • He will also configure your PC/smartphone and analyze your Wi-Fi network.
  • He will show you how to use your new products and answer your questions.

Installation fee for Internet and/or Proximus TV

promo

Free installation with Familus or Tuttimus
(Value €59)


DIY installation

You complete the installation

This involves:

  • After you order, pick up your installation kit at a UPS point or have it delivered to your home.
  • Install your modem and decoder in just a few minutes by following the instructions in the installation manual.
  • Enjoy Proximus TV and surf at high speed!

Installation fee for Internet and/or Proximus TV

promo

Free installation with Familus or Tuttimus
(Value €59)

Compose your Tuttimus

Conditions

Conditions of the promotion

Free installation: free installation by a technician (value: €59) for new Familus or Tuttimus customers.

Contact

Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • We call you back

    We call you backnot available at this moment

  • Chat

    Chatnot available at this moment

  • Questions about our offers?

    We offer you 2 options:

    • Do you prefer to be called back?


    • Do you want to chat with a live agent now?

    Proximus respects your privacy.
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