5 reasons why 80% of Belgians do not switch from energy supplier
Published on 14/08/2024 in Apps
Human beings are addicted to routine. We like what we know and we cling to it. Even if we know somewhere that we can save money by switching energy supplier, VREG statistics show that 80% of Belgians rarely or never do so. But why not?
What reasons lie behind our reluctance to change energy contracts anyway, when we could actually save a huge amount as a result?
In collaboration with Gaele
No time or inclination
In the hustle and bustle of everyday life, comparing and switching energy contracts often falls by the wayside. With work, family and other commitments, there is simply no time to arrange this. They don't like the administrative hassle: looking up current contracts and comparing them with new ones, filling out forms, the switch that takes weeks ... That's why many people remain stuck with their current contract, even when they know they can make savings.
Overly complex rate formulas
People are often reluctant because they think it is too complicated to compare energy tariffs and choose between different providers. After all, comparing prices of gas and electricity is not like comparing the price of laundry products at the supermarket. There is much more to it than the unit price of energy. But then, what exactly determines the final price is a mystery to many. Take to that the fear of hidden costs or unexpected problems in the switching process, and for many then it just doesn't seem worth changing.
No knowledge of the energy market
The energy market remains complex and opaque. Gas and electricity, peak and off-peak, fixed or variable, injection ... An impenetrable tangle of concepts. How to know which contract to choose, and what is the best time to switch. It is virtually impossible for most people to consider all these factors and make the right choice. No wonder we are reluctant to change energy suppliers when the energy market is so complex.
No confidence in the supplier
The energy crisis, the promotions and group buys they beat you around the ears with, have all created a major breach of trust between suppliers and customers. The many price fluctuations and the tacit renewal of fixed contracts at much higher rates have not boosted that trust either, quite the contrary.
The logical consequence is hesitation from the consumer and a protection reflex from the supplier. However, the interests of consumer and supplier run parallel. The consumer wants a long, sustainable and balanced relationship with his supplier just as the supplier wants one with his customer. But this obviously requires a solid foundation of trust, which is now all too often lacking.
Unaware of savings opportunities
If your trust in your regular energy supplier is strong though, or you have been satisfied with your contract for years, you may not even realize that there are cheaper alternatives. The energy supplier won't inform you of this themselves, so unless you look for yourself, you may never know how much you can save elsewhere.
Let us guide you
No time, inclination or knowledge should no longer be an excuse for not switching energy suppliers when you can leave your energy contract to a professional who will take care of it all for you. By using an energy broker like Gaele, you will be better informed about savings opportunities without having to figure it all out yourself.
An energy broker takes over your energy contract so that you can be sure of the right tariff forever. Gaele is such an energy broker. Immediately after your registration with Gaele, you will receive a competitive energy rate which will allow you to start saving immediately. Your rate is also analyzed and optimized annually. Register today, Gaele is completely free.
Gaele's services are also available in the Proximus+ app
With the Proximus+ app, you are always assured of the most interesting energy rate. Based on your consumption data, you are automatically notified when a more advantageous rate is available and you can automatically switch suppliers, all for free.
Download Proximus+ and never overpay for your energy again.
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