Published on 08/02/2019 in Customer Stories
Watertechniek Teunissen specializes in pump systems and water management techniques. The company has sites in Hasselt and Overpelt. It also has sister companies in Arendonk and Oud-Turnhout. “All our IT is centralized in Overpelt,” says Erwin Cuppens, a partner at Watertechniek Teunissen. “All the applications run there, from cash till systems and the webshop to camera surveillance.”
This configuration relies heavily on the performance and availability of the network connection. “We often had problems in the past,” Erwin Cuppens goes on. “Sometimes it took ages to print a purchase order in the shop and the video surveillance images were seriously delayed, simply because the data went back and forth to Overpelt via a conventional internet line.”
“Speed is essential in our sector. We have everything in stock to be able to serve customers immediately.”
Erwin Cuppens, one of the four business partners at Watertechniek Teunissen
To resolve the lack of stability and performance, Watertechniek Teunissen switched to Internet Pro+ FullFiber from Proximus: a fiberglass connection with a fixed IP address and unlimited internet access, a download capacity of 350 Mb and an upload capacity of 50 Mb. “The difference compared with the way things used to be could not be greater. The line is perfectly stable. There is no longer any latency.”
All the staff now have easy access to the business applications on the central server and the webshop is also developing into an important sales channel. For Watertechniek Teunissen, the switch to fiberglass was a logical choice. “Speed is essential in our sector. We have everything in stock to be able to serve customers immediately. The digital side of things just had to keep up.”
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Watertechniek Teunissen develops, produces and sells high-quality pumps and pump systems. The company has seventeen staff at the sites in Hasselt and Overpelt.
Erwin Cuppens is one of four business partners at Watertechniek Teunissen. He is in charge of the Hasselt site.