How to manage your personal data at Proximus?

Protecting your privacy is essential for Proximus.

Proximus collects certain personal data in accordance with privacy legislation (GDPR, e-privacy, etc.):

  • your contact details: e-mail, postal address, telephone number, etc.
  • data concerning your use of TV, telephone or Internet.

Complete information on the processing of personal data by Proximus is available at www.proximus.be/privacy.

You can change your privacy settings:

  • Use of your data for commercial purposes, for personalized recommendations on TV programs and personalized TV advertising:
    You can change your privacy settings via the MyProximus application or via the MyProximus website. You must be administrator of your MyProximus account.
    Via the MyProximus application
    1. Press More at the bottom of the home page.
    2. Press your name. 
    3. Press Privacy settings. You can adjust your privacy preferences.
    Via the website

    Log in MyProximus:
    Change your privacy settings
    You arrive at the page My privacy. You can adjust your privacy preferences.

  • Your communication channels through which we can contact you: e-mail, mail, mobile, etc.
    You can modify your communication channels. Log in MyProximus:
    Change your communication channels
    You arrive at the page My notifications. You can adjust your contact preferences.
  • Don't want to receive any commercial calls?
    You can register on the "Don't call me" list on the website www.bel-me-niet-meer.be (NL) or www.ne-m-appelez-plus.be (FR), call 078 77 00 12, or send a letter to the Belgian Direct Marketing Association, Noordkustlaan 1, 1702 Groot-Bijgaarden.
    NB: Proximus is not responsible for compliance with this list and does not monitor such compliance. More information on www.proximus.be/privacy.
  • Don't want to be listed in the 1307 telephone directory?
    Call us on 0800-98 022 or send an e-mail to gids@1207.be

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