Play&Gold termination

Since you are a Pay&Go customer, we wanted to let you know that we are putting an end to Play&Gold, meaning you won't be able to collect gold coins any longer. Don't worry, though, we don't do this overnight.
Do you want to know until when you can still play Play&Gold or do you wonder if you'll be able to trade in your collected gold coins into gifts? Rest assured we'll answer any questions you might have regarding this termination.

What would you like to know?

  • How to play Play&Gold today? For each top-up of at least € 15, Pay&Go customers such as you receive a code to take part in the Play&Gold game. Do you have a FullControl subscription? In that case, you'll be given a Play&Gold game code the first day of every new month. 
  • What will change soon? After 01/06/2022, you will no longer receive a game code with every top-up of at least € 15 or when renewing your FullControl subscription. You can still use active game codes to use up your last digging credits or Piratapult tickets until 01/07/2022, though.
  • When will Play&Gold be terminated? After 01/07/2022, you won't be able to play Play&Gold, meaning you won't be able to collect gold coins any longer. Have you collected gold coins that you would still like to trade in for a gift? You can still trade them in until 31/08/2022.
  • Have you collected gold coins that you would still like to trade in for a gift? Don't leave them unused: they are still worth fun gifts until 31/08/2022! So trade in your gold coins quickly because otherwise you will lose them after 31/08/2022.
  • How to check your gold coin balance? By log inOpens a new window with your personal code and your mobile number, you get an overview of the number of gold coins you have already collected at the top right. You can access this overview at any time, as long as your code is valid.
  • Don't have a valid code anymore? No worries, you can request a new codeOpens a new window on the Play&Gold website.
  • How to exchange gold coins for gifts? Log in to the Play&Gold-websiteOpens a new window eand go to the shop. Follow the steps to redeem your gold coins in the gift catalog.
  • Want to know how to transfer the gold coins you collected to another Play&Gold user? Log in to the Play&Gold-websiteOpens a new window and go to the shop. Click on "Transfer gold" and then on "Order".

With Enjoy! we'll continue to spoil you each month with fantastic contest prizes, exclusive discounts and surprises. All of this without collecting gold coins! You can already enjoy these exclusive benefits. How? It's easy, just proceed as follows:

  1. Download the MyProximus-app.
  2. Create an account.
  3. All set? Check out Enjoy!Opens a new window by tapping the icon at the bottom of the MyProximus app.

Not quite clear what Enjoy! has to offer you? We help you with your questions about gifts from Enjoy!