Do you have a bill with just mobile numbers? Here's an explanation of the items which appear on your monthly bill.
You receive already a document in the new layout (without a red bank transfer form)? Read the explanation of your payment statement (residential customer) or the explanation of your bill (business customer).
Via MyProximus (website and app), you can consult your bill online and also check your usage, manage your mobile phone options, etc. Click proximus.be/mybill.
Have you already registered for MyProximus? In that case, you can:
Haven't registered for MyProximus yet? Register with your mobile number.
Other charges and credits: These are charges which are billed only once, for a reactivation or reminder if you pay your bill too late. Reactivation and reminder fees are exempt from VAT.
Transfer to the following month: Transfers are no longer possible.
Mobile payments and third party costs
If you used SMS parking or televoting, you will find the amounts here. The costs for using these services will be directly passed on to the third-party provider concerned.