From 8 a.m. to 10 p.m. (from 10 a.m. on Sundays), depending on availability.
Call a toll-free number to get in touch with our helpdesk.
0800 55 800 (toll free)From abroad:
+32 475 15 60 30
Technical questions: daily, except public holidays, from 8 a.m. to midnight
Lost or stolen mobile: we'll block your card immediately, 24/7
All other questions: Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.
Need information about our products and services? Find a Proximus Center near you.
At your place or in a Proximus Center.
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Also view our FAQs, interesting articles and clear instruction videos.Go to Support