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From 8 a.m. to midnight (from 10 a.m. on Sundays), depending on availability.

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Call us

Call a toll-free number to get in touch with our helpdesk.

From Belgium:

0800 55 800 (toll free)

From abroad:

0475 15 60 30 (toll free)

Opening hours

Technical questions: daily, except public holidays, from 8 a.m. to 10 p.m. (until midnight for TV)

Lost or stolen mobile: we'll block your card immediately, 24/7

All other questions: Monday to Saturday, except public holidays, from 8 a.m. to 10 p.m.

You can also get in touch with us in the following ways:

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Or find the answer on our website!

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