Contact us
We're here to help
All Belgians still standing strong together. And Proximus continues the support.
Shops are re-opened and are happy to welcome you again!
Be sure we will take all safety measures to be able to host you safely in our shops!
To facilitate your visit, we encourage you to take an appointment in the
shop of your choice.
Thus we will help you without any waiting time!
If you prefer an alternative way of talking to a Bizz Expert, we can also offer you an appointment by videochat in French or in Dutch
How do you want to contact us?
What's your question about?
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
24/7
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped? Call us
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
What kind of appointment?
You can also contact us in the following ways
What's your question about? Make your choice so we can put you in touch with the right agent.
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions or call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
24/7
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may rise. Save time and do it yourself in MyProximus. Or find the answer online.
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions or call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions or call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions or call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:
Still not helped?
Currently there are no chat agents available.
Do you want to be helped immediately? Go to our
online
solutions or call us:
0800 55 500
From abroad:+32 475 15 60 30
Opening hours
On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on public holidays
Lost or stolen mobile: we'll block your card immediately, 24/7
Or find the answer on our website!
Consult our FAQs, interesting articles and clear instruction videos.
Go to SupportManage your Proximus account
Follow your usage to avoid unpleasant surprises or to manage your bill? Order or cancel an option?
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