Business Flex

Your Pack, your way

Web promo

As from 49/month during 3 months

You already have a Proximus pack and want to switch to Business Flex? Order the Business Flex pack of your choice, your products will automatically be converted to your new pack. Other questions? Check our FAQs.

A modular pack for your business

Included in your Business Flex

Prime
included in the pack

1 question, 1 expert, 1 solution

  • A Business Expert deals with your question from A to Z
  • Easy access via the MyProximus app
  • Track the status of your question at any time
Internet
included in the pack
  • Unlimited download and upload
  • Superior Wi-Fi experience

Add what you need

Mobile subscription

Fixed line

Proximus Pickx

Your own website with Bizz Online

Compose your own pack

Or discover our tailor-made Business Flex

Starting your own business like a pro

Fast and reliable internet and mobile calls? Visibility across the internet? These are the basic requirements for launching your business
Take advantage of our Starter promoNew window and discover our new online platform “Start Like A ProNew window” full of advices and tips dedicated to Starters

More info about Business Flex

Prime

1 question, 1 expert, 1 solution

With Prime, the service dedicated to the self-employed, you ask your question just once, to a single Business Expert, who deals with it from A to Z. Included in all our Business Flex packs

Discover now Prime

Always connected

Unlimited internet

Enjoy unlimited and ultra-fast surfing. And thanks to Smart Wi-FiNew window even in all corners of your office

Bizz Internet Guarantee

Your internet connection goes down? Switch automatically to a 4G mobile connection and keep on working with Bizz Internet GuaranteeNew window

Keep on working whatever happens

Technical helpdesk 24/7 via 0800 55 500 and same day repair of your internet,
landline and TV

Unlimited

Unlimited calls and texting

  • Unlimited fixed calls to all fixed and mobile numbers in Belgium
  • Unlimited mobile calls and SMS
 
Multi-mobile advantage

Add an extra mobile subscription as from 9/month

Stay always connected, without extra costs

When you exceed your bundle, you can continue surfing carefree at reduced speed for the rest of the month

A replacement smartphone for free

Mobile phone broken, lost or stolen ? Your free replacement smartphone is waiting for you in your Proximus shop. You’re available again for your customers in no time

A replacement smartphone

TV & Entertainment

Pickx, TV as you love it

  • Watch TV the way you love it and on all screens via Proximus Pickx appNew window
  • 5 GB of extra data for the Pickx app with your mobile subscription

New: Proximus Android TV decoder

Your favourite apps on your TV, integrated Chromecast, voice control…

TV Android Decoder

Choose the TV content that suits you best

Family

The top thematic channels and children's favorite heroes! To share as a family!

Tell me your secrets on 13ème RUE - © 2019 TNT Originals, Inc. All Rights Reserved

Choose the TV content that suits you best

Movies & Series

For fans of movies and series!

Dix Pour Cent - © C.BRACHET - M.COTELLON - FTV - MONVOISIN PRODUCTION - MOTHER PRODUCTIONS

Choose the TV content that suits you best

Netflix

Discover the original series and movies of Netflix anywhere and anytime!

Thunder Force - watch now on Netflix

Choose the TV content that suits you best

All Sports

Follow the best Belgian and international sports competitions

UEFA Champions League

You want to compose your own pack?

Compose your own pack

Still have questions?

Our customer service answers all your questions:

Simply order your Business Flex pack and we'll convert your current products automatically. Depending on the composition of your current pack, you will be able to order directly via the web or we will contact you via our customer services.

If you benefit from a joint offer (mobile subscription + smartphone), you keep your promotion (the conditions and number of products remain the same). Some promotions (but not all) are compatible with Business Flex. Don't hesitate to call us on 0800 55 500 or visit one of our Proximus Centers or stores to find out if you can keep your promotion.

It's possible! All options are compatible with the old and new packs. Each extra option will be offered at catalog price based on your type of pack.

Switching over is very simple; you can even keep your mobile number(s). Order your Business Flex pack and we'll check immediately whether a technician will need to drop by your home; the installation is completely free of charge. Don't forget to write a letter of termination for your current products.

You already have a mobile phone number with Proximus

You will be able to transfer your mobile phone numbers. Place your Business Flex order and we will call you back to finalize everything.

You already have a mobile phone number with another operator

You will be able to transfer your mobile phone numbers , follow these steps:

  1. Compose your Business Flex, add a mobile subscription for every mobile phone number you want to keep (e.g.: if you currently have 2 mobile phone numbers you’ll need to add 2 mobile subscriptions to your Business Flex).
  2. Once you have ordered your Business Flex pack you can start the product configuration. Choose your current operator from the list and the mobile phone number you would like to transfer.
  3. If you have a prepaid subscription with another operator you will have to provide the SIM card number. If you have a mobile subscription with another operator you will only need to provide your customer account number.

During the product configuration, you can choose the installation date yourself. The installation date depends on your selected products, the products you already have and the availability of our technicians. Expect and average waiting time of about 14 calendar days.

No, it's completely free of charge! The installation and activation are included; this is a saving of €48.76!

Simply recompose your current Business Flex pack with the additional mobile subscription you want to add. During the product configuration, the additional mobile subscription will be added to your current Business Flex pack.

Web promo: from 01/02 until 02/05/2021, for all new Internet subscribers who take out a Business Flex subscription. Monthly discount, up to €40/month for the first 3 months, depending on the composition of the pack by the customer. Thereafter, you pay the normal price. Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.

Promo Be tv: offer valid from 03/02/2020 to 31/03/2021 included, by purchasing the TV option Be Tv at €20.65 VAT excl. per month. Only for TV customers. Action combinable with other promotions. Discount applicable only once per client and applied as €8.26 VAT excl./month during 3 months on the Proximus payment statement/bill.

All Stars/All Stars & Sports: offer valid from 03/08/2020 to 02/05/2021 included, by purchasing the TV option TV All Stars at €24.79 per month or by purchasing the TV option TV All Stars & Sports at €33.05 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the reduction of €0.83 offered on TV bonuses with pack. Discount applicable only once per client and applied as €4.13/month during 3 months on the Proximus payment statement.

Prime

This service is only available to Business Flex customers via the MyProximus app. Companies with more than 10 employees cannot use Prime but can call on an account manager.

Guaranteed repair of internet, telephone line and TV on the day if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If the recovery cannot be arranged within the specified period, we will temporarily restore them via the 3G/4G network. Guaranteed recovery of the telephone line: only valid for the Phone Line, ISDN-2 Standard or TWIN line. Call diversion: excluding marketing or special numbers. Billing according to the customer's tariff plan.

Mobile telephony

Unlimited use: only for normal and personal use in accordance with Proximus' General Terms and Conditions.

Network access 2G 3G/3G+ 4G/4G+ 5G
Mobilus Flex
Mobilus Flex +
Unlimited Light
Unlimited 5G
Unlimited Premium 5G
  • Business Mobile Flex and unlimited data: you have 5 GB in Belgium and the EU* to surf at maximum speed in 4G/4G+. Once your volume has been used up, you can continue to surf unlimited at reduced speed (maximum 128 Kbps). 
  • Business Mobile Flex + and unlimited data: you have 15 GB in Belgium and the EU* to surf at maximum speed in 4G/4G+. Once your volume has been used up, you can continue to surf unlimited at reduced speed (maximum 128 Kbps).
  • Business Mobile Unlimited Light & Unlimited data: You have 25 GB in Belgium and within the EU* for surfing at maximum 4G/4G+ speed. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps).
  • Business Mobile Unlimited 5G & Unlimited data: You have 45 GB in Belgium and within the EU* for surfing at maximum 4G/4G+ & 5G speed. Once your GBs are used up, you can continue surfing without limit at a reduced speed (maximum 512 Kbps). The 5G network is only accessible in specific areas in Belgium with a 5G compatible device: more info on www.proximus.be/5G
  • Business Mobile Premium 5G:  In Belgium you can surf unlimited with the maximum speed via our 4G, 4G+ and 5G networks. The 5G network is only accessible in specific zones in Belgium with a 5G-compatible device: more info on www.proximus.be/5G.  In the rest of the EU you have 50 GB/month at your disposal: after that you can continue surfing unlimitedly at € 0.0030/MB. Receive monthly 1 GB of mobile data for use in the United States, Canada and Switzerland and 1000 call minutes and 1000 text messages from the EU to these countries and vice versa, or between these three countries. The bundle is also valid for calls received in these three countries as well as calls and SMS from Belgium to other EU countries and Switzerland, Canada & USA. Once the units in the bundle are used up, the calls, SMS messages and the use of mobile data are billed at the price of the current Bizz Mobile subscriptions.
  • The customer can include up to 10 mobile phones in the pack with the same advantages.

Internet (data): if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus.

Bizz Internet Guarantee: To benefit from this extra guarantee, you need a Business Flex as a professional customer. The operation of the product depends on the 4G coverage and the placement of the modem in the building. If you want an installation by a technician, this must be requested at the time of ordering and will be invoiced (€70) For new Internet customers, this installation is included in the free installation by a technician. Not compatible with a fixed IP and with Fiber

Protection measure: in order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service. 

Validity:

  • Your tariff plan is valid in Belgium and while traveling within the EU*, except for special numbers (voting, 0900, etc.). Calls are billed per second from the 61st second onwards.

* EU = Countries of the European Union + Iceland, Liechtenstein and Norway.
 

Fixed Internet 

Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More information: www.proximus.be/internetpolicy

Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: proximus.be/internetspeed.

Wi-Fi Booster: the customer is entitled to a free Wi-Fi Booster in his Flex pack (with landline). Use in Belgium. One per customer on request or on the initiative of the technician.

Bizz Internet Guarantee: To benefit from this extra guarantee, you need a Business Flex as a professional customer. The operation of the product depends on the 4G coverage and the placement of the modem in the building. If you want an installation by a technician, this must be requested at the time of ordering and will be invoiced (€70) For new Internet customers, this installation is included in the free installation by a technician. Not compatible with a fixed IP and with Fiber
 

Landline telephony

Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.

Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium 24/7; after these 10,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.

"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls. Only valid for Business Flex customers

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.
 

Business Flex Premium

Unlimited calls national/international: unlimited landline-to-landline calls (voice telephony) in Belgium during peak and off-peak hours.

10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 10,000 call minutes the customer calls at preferential rates. 1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Installation included: installation by a technician included (worth €48,76) for all Business Flex customers.

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