Essential guarantees for your business

Published on 07/10/2019 in Service

Imagine: your internet or landline is down for a while. Your customers cannot make payments, your communication is interrupted, and you miss out on potential customers. An entrepreneur's nightmare. Not with us, as we offer you hard guarantees and a strong commitment to keep your business running at all times.

Essential guarantees for your business

Always connected, whatever happens

You can get an automatic switch to a 4G connection if your internet connection fails. This way, your business will always stay connected and your customers can simply continue paying via Bancontact.

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Same day repair

Your internet, TV or landline has let you down? We repair it the same day! Until 8 p.m. on weekdays and until 4.30 p.m. on Saturdays. 1

24/7 technical support

Our technical Business Experts are at your service and will provide you with assistance 24/7.

A replacement smartphone for free

Mobile phone broken, lost or stolen? Your free replacement smartphone is waiting for you in your Proximus Shop. You're available again for your customers in no time and you can have your current phone repaired. Or choose a new one.

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A qualitative mobile network

When you're on the move you always want to be reachable and use mobile Internet. Without interruptions of course. We reinforce our network, so you can always be close to your customers, colleagues and suppliers.

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  1. Guaranteed same day repair: guaranteed repair of internet on the same day, if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If the repair cannot be arranged within the specified time frame, your network will be temporarily repaired via the 3G/4G network.


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