You’re a professional. So are we. Become Proximus Business!

Published on 09/09/2019 in Service

Join us and enjoy our guarantees for your business.

You’re a professional. So are we. Become Proximus Business!

Our guarantees

Personalized advice from Business Experts

400 telecom & IT specialists, to find the right solution for your business needs.

More about the Business Experts

Get the most out of Internet and telephony

Free analysis1 by a technical expert to optimize your Proximus connections.

Request your analysis

Carry on working, no matter what

Count on a 24/7 support. We repair your internet, TV or landline the same day2. If needed, a free replacement smartphone is available.

Need a replacement smartphone?

Always connected, everywhere

Enjoy a high quality mobile network & access to over 1.3 million Wi-Fi Hotspots in Belgium.

Discover our quality network

Switching operators is easy!

There are many good reasons to switch to Proximus. And there’s probably only one that’s holding you back: too much hassle.

Let us handle that. With Easy Switch, we take care of everything. You’ll stay reachable by phone and you’ll always have an internet connection and TV, while we’re handling your transfer.

Nice bonus: our technician will install your pack without charge.

More about Easy Switch

Useful info for your transfer

Your transfer without worries, we’ll take care of it

Verify if you can use the Easy Switch procedure. This means that Proximus takes care of everything, from cancellation at your current provider to full installation by our technician.

If Easy Switch doesn't apply, you can cancel your contract with your current provider as soon as the installation is done via letter, phone or mail.

Your contact numbers

Will you transfer your (fixed and/or mobile) numbers to Proximus? Don’t cancel them, Proximus takes care of the transfer.

The devices of your current provider

Are you renting devices at your current operator? Make sure to return these devices, as Proximus doesn’t support them. You will need a new modem and/or decoder from Proximus.

Yes, Telenet uses coax kabel, Proximus uses fiber or copper and also ethernet cabling or wifi.

Our technicians only install Proximus devices, they don’t remove devices from other providers and don’t take them along.

When you take a mobile subscription at Proximus, you automatically receive a new SIM card, even when you keep your number. You can transfer your contacts, but we also provide this service in the point of sales.

The e-mail address (e.g. stays valid for max. 18 months after your transfer. Time enough to warn your friends and family about your new address!

Do you have a personalised e-mail address This web space stays available for 6 months, but your domain name will be deleted when you cancel your services. Subscribe to a paying domain name to keep your web space online.

More info about domain names

Need some advice?

Meet a Business Expert

You can count on the Experts to help you find the tools tailored to your business, for advice, tips and tricks, ...

Make an appointment, there always is a Business Expert in your area.

We come by

Don’t want to leave your business to meet an Expert? That’s ok for us, make an appointment at your location.

Fill out your data and your Business Expert will contact you within 48 hours.

Pick up your phone

Call our services when it suits you. One of our agents will gladly give you all needed information and advice.

Call us at 0800 55 500

Other professionals have opted for

Business Flex, the pack tailored to your business with:

  • Exclusive customer service: a Business Expert will follow your question from start to finish, until a solution is found
  • Always connected with an Internet back-up via 4G in case of failure, same-day repair,24/7 technical assistance, a Wifi booster if needed and Smartphone replacement free of charge for one month in the event of damage, loss or theft
  • All unlimited with unlimited calls to all fixed and mobile numbers in, when your data bundle is used up, you can continue to surf at reduced speed for the rest of the month and unlimited internet

Choose the most complete pack for your business!

Discover Business Flex

  1. The visit is scheduled based on availability and Proximus' planning capacity. The visit itself (travel and work hours) is free of charge. If specially adapted or additional items of equipment are necessary, they will be proposed to you without any obligation to buy on your part and you will be billed for them where applicable.
  2. Until 20:00 on workdays and 16: 30 on Saturday.


Being efficient, that's my ‘thing’. Expect concrete tips, apps and services that will make it easy for you!

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