Whether you make calls, surf or stream: everything has to work smoothly, right?
We'll simply stop by your home and check everything, to be sure that all works smoothly. Just have your computer, smartphone and tablet ready!
How much does it cost? Not a cent.
Our technician will verify everything, down to the smallest detail:
Have any other questions? Our technician will be happy to answer them!
The visit is scheduled based on availability and Proximus' planning capacity. The visit itself (travel and work hours) is free of charge. If specially adapted or additional items of equipment are necessary, they will be proposed to you without any obligation to buy on your part and you will be billed for them where applicable. Only damaged decoders will be replaced.