Our commitments

Experts 100% dedicated to you


Everything to ensure expert assistance to the self-employed and SMEs

Our business consultants are at your service in our 200 points-of-sale. You can schedule an appointment on www.proximus.be/bizzlocator

Find answers to your questions via our toll-free number: 0800 55 500

A team of specialized technicians are at your disposal to handle your installations and repairs. Find other tips and solutions on www.bizztime.be, our digital magazine, on Bizztime on Facebook or via our workshops:

Everything you want, when you want

A technical helpdesk is at your service 24 hours a day, 7 days a week to handle any repairs or technical questions: simply call our toll-free number 0800 55 500

You benefit from our more flexible work schedules: our technicians will travel out to you until 8 p.m. on weekdays and until 4:30 p.m. on Saturdays

Your appointment will be confirmed a few days in advance and your technician will inform you of his estimated time of arrival on the day itself.

Everything you need to use your equipment optimally

In our Bizz Corners, our business consultants will help you configure your smartphone or tablet. You can also configure your device yourself.

Our Mobile Collection offers you a series of mobile phones and smartphones to help you choose.

We are continuing to expand our 4G network to enable you to surf the Net in more locations at breathtaking speed.

The MyProximus application allows you to keep an eye on your consumption.
Hand in your old mobile phone to a Bizz Corner and receive up to €150 (incl. VAT) towards the purchase of a new mobile.

Everything you need to manage your budget

Check your bills online and download them via MyProximus.

The MyProximus application allows you to keep an eye on your consumption.

We will help you choose the package that suits you the best by offering you a tailor-made rate plan.

Combine products and services in a Pack and benefit from lots of advantages.

Everything you need to continue to work

We offer you temporary mobile Internet access free of charge in case of a disruption affecting your fixed Internet line. You therefore remain connected no matter what happens.

Remain contactable at all times by forwarding your calls to your mobile phone in case a disruption affects your landline.

Internet Office&Go ensures that any faults on your Internet connection or landline will be repaired on the same day1.

We will contact you after each intervention to make sure that everything works properly.

  1. Guaranteed re-establishment of the telephone line: only valid for online Phone, ISDN-2 Standard or Twin.
    Guaranteed re-establishment of Internet connection: If the problem cannot be resolved in the specified time, we will temporarily switch you to a mobile  3G network. Recovery the same day if you call before 17:00 during a business day and before 13:00 on a Saturday.

Everything you need to work in optimal conditions, in any location

Proximus offers you the fastest telephone network with the largest coverage in Belgium. Stay connected at all times on your laptop, tablet or smartphone thanks to the best 3G/4G mobile Internet network in Belgium.

Our Wi-Fi Hotspots offers you more than 930,000 Wi-Fi Hotspots in Belgium and more than 13 million spots worldwide.

The Internet subscriptions offer you free access to the 3G network.

Everything with complete transparency

Check and download your bills and credit notes online via MyProximus.

You have access to your landline and Internet connection status at any time via MyProximus. The MyProximus application allows you to keep an eye on your consumption.

Bizz Club, for our loyal customers

Become a free member of Bizz Club and save points automatically for each euro spent on your bill. Exchange these pints for nice gifts and enjoy advantages at our partners.

Our Starters get off to a great start

Proximus offers you easy telecom and ICT solutions adapted to your needs to make sure your business gets off to the right start.

Move without any worries

Move your products in 3 easy steps and stay connected at all times thanks to our moving solutions.

You only have a mobile subscription? In that case, you can easily change your address via MyProximus.


Our Bizz Experts are at your disposal. Choose your contact mode.

  • Contact a Bizz Expert on 0800 55 500Mo - sat : 08:00 - 22:00

  • Chat with a Bizz Expert on this website

    Chat with a Bizz Expert on this websitenot available at this moment