Make an appointment

Make an appointment in a Proximus Center

Avoid any waiting time and plan your visit when and where it fits you best. Your experts will be pleased to listen to your needs and offer you tailor made solutions.

Make an appointment at home

Difficult for you to come to us? We will come to you. Upon your request, one of our Proximus partner will meet you at your place, whenever it suits you best.

Do you have a billing-related or technical question?

To get quick answers on those topics, we advise you to contact our Customer Service instead of visiting one of our Proximus Centers.
Did you know, for instance, that you can test your connection yourself? Just log- in to MyProximus.


Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • We call you back

    We call you backnot available at this moment

  • Chat

    Chatnot available at this moment